Assistant Store Manager: Elevate Guest Experience

L'OCCITANE Group (B Corp); Walnut Creek (CA); On-site; USD 32,000 - 37,000; Full time

Job summary

L'Occitane Walnut Creek is seeking an Assistant Store Manager to partner with the Store Manager in delivering a premium, environmentally conscious shopping experience. You will lead a team, enhance customer interactions, and foster a welcoming atmosphere near our iconic yellow doors.

The ideal candidate brings experience in retail or hospitality leadership, strong communication, and a passion for skincare and fragrance.

Qualifications

• Experience leading teams in retail or hospitality.
• Strong communication and interpersonal skills.
• Innovative sales approach in a fast-paced environment.
• Commitment to customer happiness.
• Familiarity with skincare, body care, and fragrance is beneficial.
• Clienteling experience is advantageous.
• Basic technological proficiency.

Responsibilities

• Be the Host by creating a warm, sensory-driven store environment.
• Prioritize Guest Experience by guiding product selections.
• Keep an Open Mind by embracing feedback and open communication.
• Let Success Drive You by conducting regular product and service training.
• Foster a Team Culture by adapting leadership to diverse staff.
• Communicate with Care by guiding and supporting store staff.

Skills

Team Leadership

Guest Experience

Communication

Sales Driven

Skincare Knowledge

Clienteling

Tech Proficiency

Tools

POS System

Job description

L'Occitane Walnut Creek is seeking an Assistant Store Manager to partner with the Store Manager in delivering a premium, environmentally conscious shopping experience. You will lead a team, enhance customer interactions, and foster a welcoming atmosphere near our iconic yellow doors.

The ideal candidate brings experience in retail or hospitality leadership, strong communication, and a passion for skincare and fragrance.