Assistant Store Manager: Elevate Customer Experience

Urban Outfitters; Torrance (CA); On-site; USD 33,000 - 36,000; Full time

Benefits offered by this job

Employee discounts

Medical, dental, vision benefits

Paid time off (PTO)

Retirement savings

Job summary

Urban Outfitters in Torrance, CA is seeking an Assistant Manager to support service, visuals, and operations in a thriving store environment.

You will act like an owner, lead a team, and partner with key stakeholders to deliver engaging customer experiences, manage daily operations, and drive financial results. The role requires 2+ years of store leadership and flexibility to work nights, weekends, and holidays.

Qualifications

• 2+ years of store leadership experience.
• Strong merchandising and financial performance skills.
• Proven track record of developing talent.
• Ability to work flexible hours including nights, weekends, and holidays.
• Eagerness to learn and grow within the organization.

Responsibilities

• Lead floor service and drive the customer experience across zones.
• Partner with Visual Merchandising to maintain engaging displays and brand standards.
• Support opening/closing procedures and day-to-day store operations.
• Recruiting, onboarding, and developing a diverse, high-performing team.
• Ensure omni-channel orders are processed accurately and timely.

Skills

Store leadership

Customer service

Merchandising

Talent development

Flexibility

Job description

Urban Outfitters in Torrance, CA is seeking an Assistant Manager to support service, visuals, and operations in a thriving store environment.

You will act like an owner, lead a team, and partner with key stakeholders to deliver engaging customer experiences, manage daily operations, and drive financial results. The role requires 2+ years of store leadership and flexibility to work nights, weekends, and holidays.