Assistant Store Manager — Drive Customer Experience & Lead a High-Energy Team

5.11; Avondale (AZ); On-site; USD 28,000 - 32,000; Full time

Benefits offered by this job

Employee discounts on 5.11 gear

Health, dental, and vision insurance

401(k) program with employer match

Employer-paid basic life and AD&D

Paid Time Off / Holidays / Sick Time

Casual Dress Code

Job summary

5.11 is a purpose-driven lifestyle brand dedicated to performance, durability, and versatility. Since 1979, we’ve crafted gear and apparel for people who live life without limits, empowering them to push boundaries daily.

As an Assistant Store Manager, you’ll collaborate with the Store Manager to exceed customer expectations, drive a high-energy store, and uphold the standards that define a 5.11 store. You’ll lead by example and help your team deliver outstanding customer experiences.

Qualifications

• At least 2 years of supervisory experience with a focus on developing and motivating teams.
• Ability to support daily operations, manage priorities, and deliver results.
• A drive for teamwork, problem-solving, and maintaining high standards.
• Passion for tactical, outdoor, or fitness gear.

Responsibilities

• Lead and inspire your team to deliver an exceptional 5.11 EDGE customer experience.
• Foster a culture of teamwork, accountability, and continuous improvement.
• Support store operations, including inventory, merchandising, and visuals.
• Maintain high standards throughout the store, ensuring customer focus, compliance, and operational excellence.

Skills

Supervisory experience

Team leadership

Customer service focus

Problem-solving

Job description

5.11 is a purpose-driven lifestyle brand dedicated to performance, durability, and versatility. Since 1979, we’ve crafted gear and apparel for people who live life without limits, empowering them to push boundaries daily.

As an Assistant Store Manager, you’ll collaborate with the Store Manager to exceed customer expectations, drive a high-energy store, and uphold the standards that define a 5.11 store. You’ll lead by example and help your team deliver outstanding customer experiences.