Assistant Store Manager — Customer & Sales Leader

Socket.dev; New York (NY); On-site; USD 63,039,000 - 77,366,000; Full time

Benefits offered by this job

Generous associate discount of 30-50%

Immediate 100% vested 401K

Calm Premium access

Employee perks throughout the year

Job summary

Pacsun in Los Angeles is seeking an Assistant Store Manager to help lead a customer focused, top-line sales driven store. You will inspire and motivate others by exemplifying core values and ensuring the execution of KPIs.

You will coach Sales Associates, maintain visual standards, manage operations, and deliver an engaging, authentic experience for every customer while upholding safety and company policies. This full-time role requires 32–40 hours weekly with weekend availability.

Qualifications

• Passion for product, brands, fashion and trends.
• Effective written and verbal communication skills.
• Strong communications skills.
• Excellent time management skills.
• Proficient in math and possesses strong computer skills.

Responsibilities

• Displays a customer-focused mindset at all times and ensures all team members deliver an engaging, positive and authentic customer experience.
• Handles customer situations in compliance with policy and procedures, attempts to "solve for yes" and escalates issues as appropriate
• Maintains a clean and well organized store, promoting a safe working and shopping environment to maximize the customer experience
• Coaches and provides feedback on Sales Associate's performance
• Delivers an engaging, positive and authentic customer experience with all customers
• Prioritizes and delegates tasks to meet all operational needs
• Maintains merchandise flow, filling and presentation standards throughout the store and stockroom
• Ensures all store associates follow all policies, procedures and all Safety Program practices
• Reflects the PacSun brand by demonstrating passion and affinity for product, brands, fashion and trends

Skills

Passion for product, brands, fashion,

Effective written and verbal comms

Strong communications skills

Excellent time management

Proficient in math and computer skills

Education

High School Diploma or equivalent

Must be at least 18 years of age

Job description

Pacsun in Los Angeles is seeking an Assistant Store Manager to help lead a customer focused, top-line sales driven store. You will inspire and motivate others by exemplifying core values and ensuring the execution of KPIs.

You will coach Sales Associates, maintain visual standards, manage operations, and deliver an engaging, authentic experience for every customer while upholding safety and company policies. This full-time role requires 32–40 hours weekly with weekend availability.