Assistant Store Manager — Customer-First Leader

Dollar General Corporation; Loveland (OH); On-site; USD 42,000 - 64,000; Full time

Job summary

Dollar General Corporation in Loveland, OH seeks an Assistant Store Manager to maintain a clean, customer-first store and to supervise employees under the Store Manager, assist with merchandise presentation and deposits, and perform stocking and cashiering duties to maximize profitability and customer satisfaction.

The role involves leading customer service, opening and closing the store on a regular basis, training staff, enforcing policies, managing inventory, and supporting store operations

Qualifications

• High school diploma or equivalent strongly preferred.
• One year of retail experience and six months supervisory experience preferred.

Responsibilities

• Provide superior customer service leadership; greet and assist customers, and operate cash register and scanner to itemize the customer's purchase.
• Open and close the store a minimum of two days per week.
• Assist Store Manager with scheduling employees, providing adequate training for employees, conducting safety meetings, and ensuring employee compliance with company policies and procedures.
• Follow company work processes to manage merchandise, including receiving, unpacking, stocking, restocking and rotating merchandise on shelves and building merchandise displays.
• Assist in maintaining accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls.
• Assist in implementation and maintenance of planograms; ensure merchandise is presented according to established practices and Store Manager direction.
• Assist in ensuring financial integrity of the store through strict cashier accountability, key control, adherences to company security practices and cash control procedures; authorize and sign for refunds and overrides, count register tills, and deposit money in bank.
• Assist with management of the store in the Store Manager's absence.

Skills

Interpersonal communication

Customer service leadership

Cash handling

Problem solving

Attention to detail

Team training

Education

High school diploma or equivalent

Job description

Dollar General Corporation in Loveland, OH seeks an Assistant Store Manager to maintain a clean, customer-first store and to supervise employees under the Store Manager, assist with merchandise presentation and deposits, and perform stocking and cashiering duties to maximize profitability and customer satisfaction.

The role involves leading customer service, opening and closing the store on a regular basis, training staff, enforcing policies, managing inventory, and supporting store operations