Assistant Store Manager: Customer Experience Lead

PacSun; Appleton (WI); On-site; USD 17,000 - 28,000; Part time

Job summary

PacSun in Appleton, WI is seeking an Assistant Store Manager to support the Store Manager in leading a customer-focused, sales-driven, profitable store. You will motivate the team to deliver an authentic shopping experience, maintain visuals, coach associates, and ensure policy compliance while prioritizing safety and exceptional service.

Work hours are part-time with flexibility for weekends and peak periods.

Qualifications

• Passion for product, brands, fashion and trends.
• High School Diploma or equivalent preferred.
• Effective written, verbal and presentation skills.
• Strong communications skills.
• Proficient in math and possesses strong computer skills.

Responsibilities

• Displays a customer-focused mindset at all times and ensures engaging, positive customer experiences.
• Handles customer situations in compliance with policy and procedures and escalates when needed.
• Maintains a clean, organized store and promotes a safe working environment to enhance customer experience.
• Coaches and provides feedback on Sales Associates’ performance.
• Drives efficiency in all operational store processes and ensures visual standards are met.

Skills

Communication skills

Presentation

Math

Computer skills

Customer service

Education

High School Diploma

Job description

PacSun in Appleton, WI is seeking an Assistant Store Manager to support the Store Manager in leading a customer-focused, sales-driven, profitable store. You will motivate the team to deliver an authentic shopping experience, maintain visuals, coach associates, and ensure policy compliance while prioritizing safety and exceptional service.

Work hours are part-time with flexibility for weekends and peak periods.