Assistant Store Manager — Customer-Driven Ops Leader

Hibbett; Vienna (WV); On-site; USD 17,908 - 20,664; Full time

Job summary

Hibbett is seeking an Assistant Manager in Vienna, West Virginia to support store operations and drive sales with a strong customer focus. The role requires leadership in the Store Manager's absence and hands-on experience in apparel or footwear retail.

You will train staff, manage scheduling, and ensure policies are followed while delivering excellent customer service. Responsibilities include engagement with customers, restocking, merchandising, and maintaining inventory controls to protect

Qualifications

• Excellent interpersonal and communication skills.
• 1–3 years of customer service experience.
• Retail experience, preferably footwear and athletic apparel.

Responsibilities

• Assist Store Manager with assets, sales, restocking and scheduling.
• Supervise in Store Manager's absence and train staff.
• Provide extraordinary customer service and merchandise guidance.
• Monitor inventory, sales, and expenses for profitability.
• Maintain policies, procedures and high service standards.

Skills

Interpersonal communication

Customer service

Team collaboration

Attention to detail

Job description

Hibbett is seeking an Assistant Manager in Vienna, West Virginia to support store operations and drive sales with a strong customer focus. The role requires leadership in the Store Manager's absence and hands-on experience in apparel or footwear retail.

You will train staff, manage scheduling, and ensure policies are followed while delivering excellent customer service. Responsibilities include engagement with customers, restocking, merchandising, and maintaining inventory controls to protect