Assistant Store Manager: Customer-Driven Operations Lead

Dollar General; Altoona (PA); On-site; USD 40,000 - 50,000; Full time

Job summary

Dollar General in Altoona, PA is seeking an Assistant Store Manager to help run a clean, customer-first store. Under the Store Manager, you will supervise employees, help manage merchandise, and ensure store procedures are followed.

This role involves stocking, cash handling, deposits, planogram execution, and aiding in loss prevention. You will support scheduling and training, and step in for the Store Manager as needed.

Qualifications

• Effective interpersonal, written and oral communication skills.
• Ability to solve problems and deal with a variety of situations.
• Good organization skills with attention to detail.
• Ability to read and interpret documents such as diagrams, safety rules, operating and maintenance instructions, and procedures manuals.

Responsibilities

• Provide superior customer service leadership; greet and assist customers, and operate cash register and scanner to itemize the customer's purchase.
• Open and close the store a minimum of two days per week.
• Assist Store Manager with scheduling employees, providing adequate training for employees, conducting safety meetings, and ensuring employee compliance with company policies and procedures.
• Follow company work processes to manage merchandise, including receiving, unpacking, stocking, restocking and rotating merchandise on shelves and building merchandise displays.
• Assist in maintaining accurate inventory levels by controlling damages, markdowns, scanning, paperwork, and facility controls.
• Assist in implementation and maintenance of planograms; ensure merchandise is presented according to established practices and Store Manager direction.
• Assist in ensuring financial integrity of the store through strict cashier accountability, key control, adherences to company security practices and cash control procedures; authorize and sign for refunds and overrides, count register tills, and deposit money in bank.
• Assist with management of the store in the Store Manager's absence.

Skills

Customer service leadership

Cash handling & POS

Stock management

Merchandising & displays

Education

High school diploma or equivalent

Tools

Cash register operation

Job description

Dollar General in Altoona, PA is seeking an Assistant Store Manager to help run a clean, customer-first store. Under the Store Manager, you will supervise employees, help manage merchandise, and ensure store procedures are followed.

This role involves stocking, cash handling, deposits, planogram execution, and aiding in loss prevention. You will support scheduling and training, and step in for the Store Manager as needed.