Assistant Store Manager

Sprouts Farmers Market; York (York County); On-site; USD 45,000 - 60,000; Full time

Job summary

A leading company in the grocery retail sector is seeking an Assistant Store Manager who will be responsible for directing business processes, driving sales, and ensuring exceptional customer service. The role involves leading a team, managing inventory, and ensuring compliance with safety standards. The ideal candidate will possess strong leadership skills and a commitment to customer satisfaction in a fast-paced environment.

Qualifications

• Competent in all departments to ensure execution of programs.
• Must inspire and motivate a team for superior customer service.

Responsibilities

• Shape store culture by modeling leadership behaviors.
• Manage inventory, labor, and expenses to meet sales targets.
• Ensure compliance with safety and food safety standards.

Skills

Leadership

Customer Service

Team Motivation

Job description

Overview

At Sprouts Farmers Market, the Assistant Store Manager is responsible for directing all business processes at their assigned store and delivering positive results. The Assistant Store Manager must be competent in all departments, both perishable and non-perishable, to ensure the team executes all programs and processes to drive sales and efficiency. They inspire and motivate a team committed to providing superior customer service in a fast-paced and friendly environment in compliance with company safety, labeling, health, and weights and measures standards. They also oversee the entire store in the absence of the Store Manager. This role is responsible for driving store sales, team member engagement, and robust customer advocacy through strong, dynamic leadership to create success in people, processes, partners, and performance.

Responsibilities

• Shape the store culture by modeling leadership behaviors aligned with Sprouts values.
• Develop the store leadership team to deliver an exceptional customer experience by motivating and engaging team members.
• Lead a team of approximately ten people, including Department Managers and Receivers, with courtesy, respect, integrity, and care.
• Motivate and develop management by embracing and modeling Sprouts leadership behaviors.
• Celebrate successes and identify opportunities for continuous improvement.
• Enhance customer satisfaction by training team members to exceed expectations.
• Demonstrate product knowledge when assisting customers and training staff.
• Communicate expectations, policy changes, and product information effectively.
• Provide and receive constructive feedback to foster effective communication and collaboration.
• Address emergencies, crises, and equipment failures with urgency.
• Manage inventory, labor, and expenses to meet sales targets (P&L ownership).
• Ensure compliance with safety and food safety standards, as measured through audits.
• Address safety, security, and loss prevention concerns with the BPS team.
• Ensure compliance with all legal and company standards related to labor, health, safety, and sanitation.
• Drive sales growth and store experience through standards like Educate and Enrich, maintaining store conditions and product knowledge.
• Manage inventory, including ordering, receiving, and rotating merchandise, with attention to freshness and sanitation.
• Oversee invoicing and report discrepancies to suppliers.
• Lead backroom organization, cleanliness, and safety.
• Maintain attractive and compliant displays on the sales floor.
• Ensure products are fresh, labeled, and correctly priced, and stay updated on sale prices.