Assistant Store Manager (Full Time) - Herndon, VA

Lidl US; Baltimore (MD); On-site; Full time

Job summary

A leading retail company is seeking an Assistant Store Manager for their Herndon, VA location. This role involves supporting the Store Manager in team development, ensuring excellent customer service, and driving store performance. Ideal candidates will have management experience or a relevant degree, along with a passion for retail and team leadership. The position offers a competitive salary and comprehensive benefits package.

Benefits

Medical & Prescription Coverage

Dental Coverage

Vision Coverage

Paid Holiday & PTO

401k Plan (+ 5% company match)

Employee Referral Bonuses

Qualifications

• 1-2 years of management experience or a bachelor’s degree required.
• Ability to lift over 50 pounds and participate in physical store operations.

Responsibilities

• Lead and motivate the team to achieve store targets.
• Monitor and improve store Key Performance Indicators (KPIs).
• Provide excellent customer service and support operational tasks.

Skills

Customer Service

Leadership

Team Development

Education

Bachelor’s Degree

Job description

Assistant Store Manager (Full Time) - Herndon, VA

Join to apply for the Assistant Store Manager (Full Time) - Herndon, VA role at Lidl US

Summary

Assistant Store Managers fulfill an important role within our business by supporting the Store Manager in developing and coaching their store team as they provide our customers with the shopping experience that Lidl is famed for in over 30 countries. Our most successful Assistant Store Managers take ownership of their store’s performance as if it were their own business, willing to put in the physical work required to get the job done. They exhibit a proactive leadership style, meeting both operational and personnel-related challenges head-on. They can pivot smoothly between tasks and projects and multi-task efficiently. They have an eye for potential, evaluating training needs accurately and prioritizing employee development. Most of all, they are passionate about our core business – providing our customers with high-quality, low-price, and hassle-free shopping.

What You’ll Do

• Work directly with the Store Manager to lead and motivate the team to work to their full potential every day
• Provide excellent customer service throughout the store and be the lead point of contact for all customer needs
• Monitor and drive continuous improvement of store Key Performance Indicators (KPIs)
• Lead essential team projects, such as weekly promotional store sets and routine re-merchandising
• Provide hands-on support for all other operational tasks, including cash management, working stock, cleaning, and other essential store functions
• Ensure a safe, positive, and productive working environment for all store employees based on company and legal policies and procedures

What You’ll Need

• Must be 21 years of age or older
• 1-2 years of management experience OR a bachelor’s degree
• Determination to complete every to-do list on time, hit your store targets, and maximize productivity
• Experience in leading and developing a team in a fast-paced environment
• Excellent customer service skills, including the patience and ability to de-escalate tense situations
• Readiness to participate in the physical operations of the store, including stocking, cleaning, and ringing, on a daily basis
• Ability to lift, move, carry, or slide product over 50 pounds
• Ability to reach above head to heights greater than 10 inches
• The ability to obtain and maintain ServSafe certification

What You’ll Receive

At Lidl, we know that in order for our people to do their best, they must be at their best. That’s why we offer one of the most generous benefits packages in the industry.

All our Lidl employees are eligible to receive the following benefits:

• Starting pay of $27.50 per hour
• Medical & Prescription, Dental, Vision coverage
• Paid Holiday & Paid Time Off (PTO) for sickness or vacation
• A dedicated training plan to ensure you are set up for success
• 401k Plan (+ 5% company match)
• Voluntary Term Life & AD&D Insurance
• Total Well-Being Program
• Incentive Programs like Employee Referral bonuses

In addition to the above benefits, our Full-Time employees receive additional coverage including Group Term Life & AD&D Insurance, Short & Long-Term Disability Insurance, Voluntary Critical Illness and/or Accident Insurance, Parental Leave – 100% pay for birth mothers and non-birth parents, and Additional Paid Time-Off & Sick Time.

Additional Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Sales and Business Development
• Industries: Retail