Assistant Store Manager

Pandora; Winston-Salem (NC); On-site; USD 23,556 - 29,549; Full time

Benefits offered by this job

401(k) plan

Medical, dental, and vision coverage

Tuition reimbursement

Paid time off package with various types of leaves

Job summary

Pandora in Winston-Salem is looking for an Assistant Store Manager (ASM) to join the team. The ASM will engage customers, support the Store Manager, and drive sales success. Responsibilities include coaching the sales team, setting sales goals, and maintaining operational standards. Candidates should have at least 2 years of experience in high-performance selling environments and excellent communication skills. The position offers a robust compensation package, including bonuses and benefits like medical, dental, and paid time off.

Qualifications

• At least 2 years of experience in a high‑performance selling environment.
• Excellent communication skills, both written and verbal.
• Strong business acumen and analytical thinking.

Responsibilities

• Embrace the store culture and become an extraordinary brand ambassador.
• Exceed sales goals by building genuine connections with fans.
• Coach and inspire the sales team, fostering accountability.

Skills

High-performance selling environment

Excellent communication skills

Business acumen

Time management

Microsoft Office 365 Suite

Retail point of sale systems

Job description

As the largest jewelry brand in the world, Pandora empowers people worldwide to express themselves.

About The Team

The Assistant Store Manager (ASM) will fully immerse themselves in our brand, culture, and product, taking immense pride in delivering exceptional customer experiences and supporting the Store Manager to drive store success. Spend quality time on the sales floor, engaging with customers and working alongside the team to drive sales.

Responsibilities

• Embrace the store culture and become an extraordinary brand ambassador.
• Dare to exceed sales goals by building genuine connections with fans.
• Go beyond commercial targets and KPIs, setting new records and achieving remarkable success.
• Create unforgettable shopping moments that exceed expectations through excellent product knowledge and brand loyalty.
• Coach and inspire the sales team, fostering accountability and providing real‑time feedback to help them reach KPI goals.
• Craft loyal fans by authentically engaging and building lasting connections beyond transactions.
• Build a network and recruit top talent for sales associates and sales leads.
• Uphold merchandising and retail operational standards to ensure a smooth, on‑brand operation.
• All other duties as assigned.

Qualifications

• At least 2 years of experience in a high‑performance selling environment.
• Excellent communication skills, both written and verbal, with the ability to charm and captivate at all levels.
• A strong business acumen and analytical thinking to deliver positive results.
• Master time‑management skills, setting and adjusting priorities and delegating effectively.
• Knowledge of general computer software (Microsoft Office 365 Suite) and retail point of sale systems.
• Minimum age 18 and ability to provide proof of identity and eligibility to work.
• Flexible work schedule, including nights, weekends, and holidays; ability to stand extended periods and lift 50+ pounds.

Benefits

• Robust compensation package including base salary and bonuses.
• 401(k) plan.
• Medical, dental, vision, short/long‑term disability, basic life and AD&D, anniversary gift cards and product discounts.
• Learning and development opportunities, continuous feedback, LinkedIn Learning, tuition reimbursement.
• Paid time off package including vacation, personal, sick, birthday, celebration days, and paid holidays.

$17.10 - $21.45 commensurate with experience.