ASSISTANT STORE MANAGER

HANSENS IGA INC; Westby (WI); Presencial; USD 55.000 - 75.000; Jornada completa

Descripción de la vacante

Paycom - ATS is seeking an Assistant Store Director to support the Store Manager in all aspects of grocery store operations, including customer service, staff management, inventory control, merchandising, and safety.

You will lead shifts as the Manager on Duty, coach team members, schedule staff, monitor product freshness, and drive sales while controlling labor costs and ensuring compliance with company standards.

Formación

• Experience in grocery/retail preferred.
• Ability to coach and develop staff.
• Strong leadership and communication skills.

Responsabilidades

• Model best-in-class customer service and resolve issues promptly.
• Assist in hiring, training, and developing store staff; schedule and coach.
• Oversee opening/closing procedures and inventory control; merchandising oversight.
• Monitor sales performance and manage labor costs; ensure safety and compliance.

Conocimientos

Leadership

Communication

Customer service

Retail experience

Organizational skills

Time management

POS systems

Herramientas

POS systems

Descripción del empleo

Job DescriptionThe Assistant Store Director will be responsible for supporting the Store Manager in all aspects of store operations, including customer service, staff management, inventory control, merchandising, and maintaining a clean and safe environment, while ensuring adherence to company standards and policies, often acting as the \"Manager on Duty\" in the absence of the Store Manager, providing leadership and direction to the team to achieve sales and operational goals.Duties & ResponsibilitiesCustomer Service: Model \"best in class\" customer service by actively engaging with customers, resolving issues, and ensuring a positive shopping experience. Monitor customer feedback and address concerns promptly.Staff Management: Assist in hiring, training, and developing store associates. Create and manage employee schedules based on staffing needs. Provide coaching and performance feedback to team members. Address employee concerns and resolve conflicts.Operations Management: Oversee daily store operations, including opening and closing procedures. Monitor inventory levels, ordering merchandise as needed. Ensure proper product rotation and stock levels on shelves. Manage department operations, delegating tasks and responsibilities.Financial Performance: Monitor sales performance and identify opportunities to increase revenue. Track labor costs and ensure efficient staffing levels. Manage expenses and identify areas for cost reduction.Merchandising: Implement merchandising strategies, creating attractive displays and promotions. Monitor product quality and freshness.Compliance and Safety: Ensure adherence to all company policies, safety regulations, and food handling standards. Maintain a clean and organized store environment. Address safety concerns and investigate incidents.Required QualificationsStrong leadership and communication skillsAbility to work effectively in a fast-paced environmentExcellent customer service skillsPrior retail experience, preferably in a grocery settingBasic computer skills and ability to learn new systemsStrong organizational and time management skills