Assistant Manager

Cubbard Express Inc; Hickory (NC); Presencial; USD 42.000 - 64.000; Jornada completa

Descripción de la vacante

Cubbard Express Inc in Hickory, NC is seeking an Assistant Store Manager to support the store manager in daily operations, oversee inventory, supervise staff, and ensure outstanding customer service.

You will assist in scheduling, hiring, coaching, and handling cash transactions, while maintaining store cleanliness and safety in line with company policies.

Formación

• Experience in retail or store operations is preferred.
• Strong leadership and supervisory skills.
• Excellent customer service abilities.
• Ability to stand for extended periods and lift up to 50 pounds.

Responsabilidades

• Assist in hiring and training new employees.
• Provide coaching and performance feedback to staff.
• Oversee daily operations and manage inventory.
• Monitor sales, place orders, and ensure proper stock rotation.

Conocimientos

Staff leadership

Customer service

Communication

Time management

Herramientas

POS software

Inventory software

Descripción del empleo

The Assistant Store Manager is a key member of the store's management team, responsible for supporting the store manager by overseeing daily operations, managing inventory, supervising staff, ensuring excellent customer service, and maintaining the overall cleanliness and functionality of the store while adhering to company policies and procedures.Position Overview:Staff Management:Assisting in hiring and training new employeesProviding coaching and performance feedback to staffAddressing employee concerns and resolving conflictsOperations Management:Monitoring daily sales and inventory levelsOrdering merchandise and ensuring stock is properly rotatedManaging cash register operations and ensuring accurate transactionsMaintaining cleanliness and organization of the storeCompleting daily, weekly, and monthly reportsCustomer Service:Providing excellent customer service to all customersHandling customer complaints and resolving issuesPromoting store promotions and special offersCompliance and Security:Enforcing company policies and procedures regarding safety, security, and complianceMonitoring for potential security risks and taking necessary actionsManaging cash handling procedures and preventing lossSkills and Qualifications:Strong leadership and supervisory skillsExcellent customer service abilitiesAbility to manage multiple priorities and meet deadlinesBasic computer skills for inventory management and reportingStrong communication and interpersonal skillsRetail experience preferredPhysical Requirements:Ability to stand for extended periods and lift up to 50 pounds.Availability to work a variety of shifts as needed.