Assistant Store Manager

Chick-fil-A Western Center Blvd; Munford (TN); On-site; USD 52,000 - 66,000; Full time

Job summary

Chick-fil-A Western Center Blvd is seeking an Assistant Store Manager to help run daily store operations, lead a team of front-line associates, and uphold outstanding customer service while achieving sales and profitability goals.

You will assist with staffing, merchandising, inventory control, safety, and compliance, while maintaining a clean, organized, and customer-focused environment. The role requires strong leadership, communication, and problem-solving in a fast-paced retail setting.

Qualifications

• Experience leading teams in a retail environment.
• Strong customer service and communication skills.
• Ability to manage multiple tasks and priorities.

Responsibilities

• Assist in managing daily store operations to meet sales and profit goals.
• Help control labor, inventory, and expenses within company standards.
• Supervise and develop store associates to promote teamwork.
• Ensure proper staffing, stocking, pricing, and merchandising.
• Maintain product quality, pricing accuracy, and inventory levels.
• Support promotions, displays, and seasonal programs to boost sales.
• Interact professionally with management, vendors, customers, and community members.
• Ensure compliance with company policies and safety procedures.
• Monitor safety, loss prevention, and labor law compliance.
• Assist in scheduling, projections, and labor planning.
• Maintain confidentiality of company information.

Job description

Assistant Store Managers support the overall daily operations of the store by helping lead store associates, maintain exceptional customer service, and achieve sales and profitability goals. This position assists in overseeing staffing, merchandising, inventory control, safety, compliance, and operational standards while helping create a clean, organized, and customer-focused shopping environment. Provide exceptional customer service by maintaining a strong management team, quality associates, and adequate staffing levels.

• Assist in managing daily store operations to achieve budgeted sales, gross profit, and net profit goals.
• Help control labor, supplies, shrink, and operational expenses within company expectations.
• Supervise, lead, and develop store associates while promoting teamwork and professionalism.
• Ensure departments are properly staffed, stocked, merchandised, and maintained.
• Assist in maintaining product quality, freshness, pricing accuracy, and inventory levels throughout the store.
• Support merchandising initiatives, promotions, displays, and seasonal programs to increase sales.
• Interact professionally with store management, associates, vendors, customers, and community members.
• Ensure compliance with all company policies, procedures, and operational standards.
• Monitor and enforce all safety, security, loss prevention, and theft prevention procedures.
• Conduct and maintain store key accountability and security procedures.
• Monitor compliance with all labor laws, child labor regulations, and company workforce policies.
• Ensure compliance with all laws and company procedures regarding the sale of alcohol, tobacco, lottery, and age-restricted products.
• Review and complete required store reports, department paperwork, and operational documentation accurately and on time.
• Conduct and participate in store meetings, department meetings, and associate communication programs.
• Assist in completing store projections, scheduling, and labor planning.
• Maintain accurate retail pricing and monitor competitive pricing on key items.
• Resolve customer and associate concerns professionally and efficiently.
• Maintain confidentiality regarding company and associate information.
• Perform additional duties as assigned by store management.
• Ability to lead and motivate teams in a fast-paced retail environment.