Retail Gearhead / Sales Associate - Part Time (Backcountry)

Lever, Inc.; Boulder (CO); On-site; USD 23,000 - 25,000; Full time

Job summary

Backcountry is seeking a dynamic Gearhead (Sales Associate) to join our retail team in the Boulder area. You will provide exceptional customer service, help customers find the right outdoor gear, and drive sales in a fast-paced environment.

Responsibilities include greeting customers, offering product advice, processing transactions, restocking, and collaborating with marketing teams to ensure compelling product offerings. A passion for outdoor activities is highly valued.

Qualifications

• High school diploma or equivalent required; some college coursework preferred.
• Previous retail sales experience preferred.
• Excellent communication and customer service skills.
• Strong attention to detail and organizational skills.
• Ability to work in a fast-paced, team-oriented environment.
• Basic computer skills and proficiency in POS systems.

Responsibilities

• Greet and assist customers with their purchases.
• Provide product information, advice, and recommendations.
• Process sales transactions accurately and efficiently.
• Maintain a clean and organized store environment.
• Manage inventory levels and restock merchandise.
• Participate in promotions and campaigns.
• Collaborate with marketing/buying teams to align product offerings with customer needs.
• Strive to improve customer satisfaction and exceed sales targets.
• Develop knowledge of products, trends, and competitors.

Skills

Customer service

Communication

Teamwork

Detail-oriented

POS systems

Computer basics

Education

High school diploma

Some college coursework

Tools

POS systems

Microsoft Office

Job description

At Backcountry, our mission is to connect people to their passions. Our five online stores—Backcountry, Level Nine Sports, Competitive Cyclist,MotoSport, andSteepandCheap—aimto supply our customers with the gear, knowledge, and inspiration necessary to get out there and chase down life’s greatest moments. We do this by providing the biggest and best assortment of premium outdoor products,a superiorshopping experience, personalized Gearheadexpertise, lightning-fast andaccuratefulfillment, and inspirational, informative, and community-centered content.

The ideal candidate should have a passion for outdoor activities andpossessexcellent communication and interpersonal skills.

We are looking for a dynamic and enthusiastic Gearhead (Sales Associate) to join our retail team. The successful candidate willbe responsible forproviding exceptional customer service, generating sales, and helping customers find the right outdoor gear and apparel for their needs.

What You Get to Do Every Day:

• Greet and assist customers with their purchases
• Provide product information, advice, and recommendations to customers
• Process sales transactions accurately and efficiently
• Maintain a clean and organized store environment
• Manage inventory levels and restock merchandise
• Participate in company-wide promotions and marketing campaigns
• Collaborate with the marketing and buying teams to ensure product offerings align with customer needs
• Continuously strive to improve customer satisfaction and exceed sales targets
• Develop and maintain knowledge of products, industry trends, and competitors
• Specialized knowledge in skiing, snowboarding, biking, climbing, fly fishing, or other outdoor sport preferred
• Outdoor industry and retail experience, nice to have
• Perform other duties as assigned by the Store Manager and Assistant Store Manager

What You Bring to the Role:

• High school diploma or equivalent required; some college coursework preferred
• Previous retail sales experience preferred
• Excellent communication and customer service skills
• Strong attention to detail and organizational skills
• Ability to work in a fast-paced, team-oriented environment
• Basic computer skills and proficiency in Microsoft Office and point-of-sale systems
• Flexibility to work weekends, holidays, and evenings
• Passion for outdoor activities and knowledge of outdoor gear and apparel

Physical Requirements:

• Ability to communicate verbally and work cooperatively with associates and customers
• Ability to remain standing for up to 5 hours at a time
• Ability to move about the store coaching and directing associates; selling to customers and retrieving merchandise from stockroom or sales floor
• Ability to grab, reach, push, pull, bend, stoop, kneel, and crouch to retrieve and replenish merchandise from stockroom or sales floor
• Ability to lift and/or move merchandise weighing up to 50 lbs.
• Ability to ascend/descend ladders to retrieve and/or move merchandise
• Ability to operate a computer, POS system, keyboards, merchandise scanners and mouse to accomplish work
• Must have a flexible schedule, including availability for nights, weekends, and holidays.
• Regular and predictable attendance

$17 - $17.50 an hour

CSC Generation is an equal opportunity employer. All qualified applicants will receive consideration without regard to any characteristic protected by law. If you need an accommodation during the application process, contact [e-mail].

Employment is contingent on a background check, including verification of prior employment dates.