Retail Key Holder - Part Time (Backcountry)

Cscgeneration 2; Park City (UT); On-site; USD 35,000 - 48,000; Full time

Job summary

Backcountry in Park City is seeking a dedicated Key Holder to join our team. You will help open and close the store, manage cash and transactions, and ensure a welcoming shopping environment for customers.

You will also maintain inventory, assist customers with purchases and returns, and support the Store Manager in daily store operations. A flexible schedule including evenings, weekends and holidays is required.

Qualifications

• High school diploma or equivalent is required.
• Minimum 2 years of experience in retail sales or customer service.

Responsibilities

• Open and close the store as needed.
• Manage cash and credit card transactions and reconcile daily cash.
• Maintain accurate inventory and report discrepancies.
• Provide exceptional customer service and assist with purchases and returns/exchanges.
• Keep store clean, organized, and visually appealing.
• Train and mentor new team members.

Skills

Customer service

Communication

Interpersonal skills

Multi-tasking

Flexible schedule

Cash handling

POS systems

Education

High school diploma or equivalent

2+ years retail or customer service experience

Tools

POS systems

Job description

At Backcountry, our mission is to connect people to their passions. Our five online stores—Backcountry, Level Nine Sports, Competitive Cyclist,MotoSport, andSteepandCheap—aimto supply our customers with the gear, knowledge, and inspiration necessary to get out there and chase down life’s greatest moments. We do this by providing the biggest and best assortment of premium outdoor products,a superiorshopping experience, personalized Gearheadexpertise, lightning-fast andaccuratefulfillment, and inspirational, informative, and community-centered content.

The ideal candidate should have a passion for outdoor activities andpossessexcellent communication and interpersonal skills.

We areseekinga highly motivated and experienced Key Holder to join our team. The Key Holder willbe responsible formanaging the store during scheduled shifts,openingand closing the store,handlingcashand credit card transactions, managing inventory, and providing excellent customer service to our valued customers.

Key Responsibilities

• Assist the Store Manager in opening and closing the store
• Ensure the store is properly secured and alarm systems are functioning correctly
• Manage cash and credit card transactions, and perform daily cash reconciliations
• Maintain accurate inventory levels, conduct regular inventory audits, and report any discrepancies to the store manager
• Provide exceptional customer service, and assist customers with their purchases, product inquiries, and returns/exchanges
• Maintain a clean, organized and attractive store appearance
• Assist in the execution of and ensure daily tasks are completed
• Train and mentor new team members
• Perform other duties as assigned by the Store Manager and Assistant Store Manager

Qualifications

• High school diploma or equivalent
• Minimum of 2 years of experience in retail sales or customer service
• Strong communication and interpersonal skills
• Ability to manage multiple tasks and prioritize effectively
• Ability to work in a fast-paced and dynamic environment
• Must be able to work a flexible schedule, including evenings, weekends and holidays
• Basic computer skills, and experience with Point-of-Sale systems is a plus
• Ability to communicate verbally and work cooperatively with associates and customers
• Ability to remain standing for up to 5 hours at a time
• Ability to move about the store coaching and directing associates; selling to customers and retrieving merchandise from stockroom or sales floor
• Ability to grab, reach, push, pull, bend, stoop, kneel, and crouch to retrieve and replenish merchandise from stockroom or sales floor
• Ability to lift and/or move merchandise weighing up to 50 lbs.
• Ability to ascend/descend ladders to retrieve and/or move merchandise
• Ability to operate a computer, POS system, keyboards, merchandise scanners and mouse to accomplish work
• Must have a flexible schedule, including availability for nights, weekends, and holidays
• Regular and predictable attendance

The CSC family of brands provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type without regard to race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, provincial, state or local laws.

The CSC family of brands is committed to providing reasonable accommodations for qualified individuals with disabilities in our job application procedures. If you need assistance or an accommodation due to a disability, please contact [e-mail].