Assistant Store Manager

Cole Haan; Town of Florida (NY); On-site; USD 45,000 - 65,000; Full time

Job summary

A leading footwear retailer is seeking an Assistant Store Manager in Town of Florida, NY. The role focuses on achieving sales and profitability targets while coaching a dedicated team to deliver exceptional customer service. Candidates should have experience in retail sales management and strong leadership skills. This position offers the opportunity to drive store performance and maintain a positive work environment.

Qualifications

• Experience in retail sales management required.
• Ability to coach and develop retail staff.
• Strong understanding of loss prevention and compliance.

Responsibilities

• Drive financial growth by achieving sales and key KPI goals.
• Support and maintain a positive store environment.
• Deliver extraordinary customer service through your store team.
• Achieve all operational objectives with regards to loss prevention.

Skills

Sales management

Team leadership

Customer service

Financial acumen

Job description

Overview

Assists in the direction of all in-store activities to achieve sales and profitability targets, and to ensure long-term business growth in accordance with company philosophy and established policies and procedures. The assistant store manager will support the implementation of the strategic direction of their store location to achieve all objectives and projects assigned by Cole Haan while maintaining a healthy team culture and store environment.

CORE ACCOUNTABILITIES

• Drive financial growth by achieving sales and key KPI goals
• Exceed store EBITDA budget through responsibly managing payroll, supplies, and facilities
• Coach and develop staff to exceed individual and store goals

Build a dedicated and good-natured team

• Support and maintain a positive store environment by leading and developing a quality store team
• Assists in recruiting, hiring, training, and building a talent pipeline
• Urgently address and partner on performance issues using the Company tools

Create a culture of customer obsession that caters to the extraordinary achiever

• Deliver extraordinary customer service through your store team
• Execute and maintain visual merchandising standards consistent with company expectations
• Consistently communicate customer, market, and product feedback

Deliver operational consistency

• Achieve all operational objectives with regards to loss prevention, health, and safety
• Supports the team to ensure compliance of all company policies and procedures

As an Equal Opportunity Employer, Cole Haan is committed to meeting the spirit as well as the letter of the law. We have been, and continue to be, committed to Equal Opportunity Employment and equal treatment of all qualified individuals -- regardless of race, color, sex, national origin, age, religion, marital status, sexual orientation, gender identity, gender expression, veteran status, disability, or any other factors that are not job related.

Seniority level

• Mid-Senior level

Employment type

• Other

Job function

• Sales and Business Development
• Industries
• Retail