Assistant Store Manager

Ocean State Job Lot; San Bernardino (CA); On-site; USD 125,000 - 150,000; Full time

Job summary

An established industry player in teen retail is seeking an Assistant Store Manager to join their vibrant team. This role is perfect for those looking to thrive in a dynamic environment where creativity and self-expression are celebrated. You'll assist in managing store operations, recruiting and training a passionate team, and ensuring an exceptional customer experience. With a strong emphasis on personal development and a fun workplace culture, this position offers a unique opportunity to grow your career while being part of a community that values individuality and teamwork. If you're ready to take the next step in your retail career, this is the perfect fit for you!

Benefits

40% Employee Discount

Team-oriented Environment

Career Advancement Opportunities

Qualifications

• Must be at least 18 years of age and able to work 45 hours per week.
• Desire to succeed in a fast-paced retail environment.

Responsibilities

• Assist Store Manager in recruiting, hiring, and training store personnel.
• Meet and exceed store and personal sales goals and standards of performance.
• Supervise daily store operations and manage Loss Prevention practices.

Skills

Customer Service Skills

Interpersonal Skills

Team Management

Sales Skills

Loss Prevention Knowledge

Education

High School Diploma or Equivalent

Job description

Why work just anywhere, when you can work at Journeys? A 40% off discount, team that feels like family, work hard/play hard environment & promote from within attitude -- Journeys has it all. This is a place where fashion, music, art, creativity, culture, community & opportunity merge together. You can be yourself, meet lifelong friends & launch your career. Apply today & find the perfect fit in our stores!

Assistant Store Manager

Location: San Bernardino, CA (Inland Center)

Journeys is a teen retail leader with an emphasis on footwear and unique specialty items including apparel, backpacks, hats and accessories. With more than 800 stores in all 50 US states, Puerto Rico and Canada, Journeys offers the most popular brands that cater to the teen lifestyle such as Converse, Vans, Dr Martens, UGG, Adidas, Timberland, Birkenstock, Crocs and Hey Dude. Through strategic artistic partnerships, event sponsorships, exclusive content, creative collaborations with musicians, and a focus on giving back to the community through charitable events and volunteer programs— Journeys has become more than just a retailer, but a universal part of teen and youth culture.

The in-store Journeys experience features an energetic environment, friendly, passionate staff, and an inclusive atmosphere where self-expression is not just accepted – but encouraged and embraced. Journeys is an attitude you can wear.

JOB SUMMARY

To assist Store Manager and Manager In Training with recruiting, hiring, training, and managing store personnel to achieve store and personal sales goals, control expenses, and to protect company assets.

ESSENTIAL JOB FUNCTIONS

1. Meet and exceed store and personal sales goals and standards of performance
2. Assist in recruiting and hiring of high caliber employees with in-store needs
3. Assist in training and developing a successful sales team
4. Provide feedback, coaching, and accountability to all employees by enforcing all company policies and practices
5. Ensure that all company initiatives are properly implemented and to the standard of the company direction
6. Recognize talented staff and develop them for growth within the company
7. Supervise and manage all aspects of daily store operations in Store Manager and Manager In Training’s absence
8. Supervise and manage all aspects of Loss Prevention practices in Store Manager and Manager In Training’s absence
9. Effectively communicate all store needs to Store Manager and Manager In Training
10. Resolve customer issues effectively
11. Provide a fun, full service experience to all customers
12. Understand the Journeys culture and demonstrate it to the team
13. Excellent interpersonal and customer service skills
14. Desire to succeed in fast-paced retail environment
15. Willingness to learn
16. Completion of all training programs leading up to Co-Manager position or equivalent training
17. Ability to work 45 hours per week
18. Ability to work night and weekend shifts
19. Ability to climb, reach, bend, and lift up to 50 pounds
20. Stand for long periods of time
21. Must be at least 18 years of age*

*Age requirements for full-time employment may vary based on state

PRE-APPLICATION DISCLOSURES

Equal employment opportunity is provided to all employees and applicants for employment without regard to race, color, sex, religion, national origin, age, veteran status, pregnancy, childbirth, or related medical condition, physical or mental disability of otherwise qualified individuals, medical condition, genetic information, sexual orientation, citizenship, marital or registered domestic/civil union partner status, gender identity and/or expression, or any other factor that the law protects from employment discrimination.

All employment decisions are based on business needs, job requirements and individual qualifications. This policy applies to all terms and conditions of employment, including, but not limited to, recruitment and hiring, placement, promotion, termination, reductions in force, recall, transfer, leaves of absence, compensation and training.

SHOULD YOU HAVE A NEED, GENESCO WILL PROVIDE A REASONABLE ACCOMMODATION WITHIN A TIMELY MANNER TO COMPLETE THE APPLICATION UPON REQUEST.

Genesco is an Equal Opportunity Employer who provides equal employment opportunities to all applicants for employment without regard to race, color, religion, sex (including pregnancy), sexual orientation, gender identity or expression, national origin, age, disability, genetic information, marital status, status as a protected veteran, or any other protected status.