ASSISTANT STORE MANAGER

Take 5 Oil Change; Salem (OR); On-site; USD 42,000 - 54,000; Full time

Job summary

Take 5 Oil Change in Salem is seeking an Assistant Shop Manager to lead the team, ensure excellent customer service, and uphold Take 5 standards on daily oil changes and light maintenance. You will train staff, supervise shop floor activities, and step in for the Shop Manager as needed.

Ideal candidates bring strong leadership, reliability, and a commitment to a fast, hassle-free oil-change experience for customers. Prior retail or service industry experience is a plus.

Qualifications

• No formal degree required; strong leadership and customer-service mindset.
• Ability to train and develop teammates on the Take 5 process.

Responsibilities

• Check in with customers before they leave to ensure a great experience.
• Step in as Shop Manager in their absence and maintain smooth operations.
• Direct floor activity, ensure vehicles are serviced correctly, and customers are satisfied.

Skills

Leadership

Customer Service

Team Training

Operational Oversight

Communication

Tools

Automotive Tools

Oil Change Equipment

Job description

Assistant Shop Manager Position Overview

The Take 5 Family is hiring customer service maniacs!

Job Description

Job Description

People person? Do you enjoy leading a team?

Outgoing and positive attitude? We will train you the Take 5 way for changing oil, replacing wiper blades/air filters, filling air in tires, other light maintenance services, and how to oversee a shop. Our employees are successful with all backgrounds and experience levels. Take 5 offers a stay-in-your-car hassle free oil change experience. The job is similar to restaurants or retail environments.

What Employees Love About Take 5

• The Pit Tech to President career path; Take 5 is committed to supporting your career goals. Over 90% of Shop Managers started as Lube Techs.
• The family environment
• Benefits/Pay information if applicable
• Easy to transfer to locations across the country
• Opportunity to meet new people every day
• Community involvement
• Learning new skills

Good to Know Before You Start!

• It might feel like you are studying for a test at the beginning. It’s important that all employees gain a strong knowledge of our oils and services.
• Must maneuver in and out of a shallow 3’ deep pit used to position yourself safely under cars
• You will walk, stand, bend, stoop, twist, etc. for extended periods of time and perform activities involving holding, grasping, pulling and turning
• You may need to work in hot/cold weather conditions
• Always be alert and aware of your surroundings
• Must be able to lift up to fifty (50) pounds
• Need to have reliable transportation

What does an Assistant Shop Manager (ASM) do?

• Check in with customers before they leave the shop to make sure they had a great experience.
• Assume the responsibility and authority of the Shop Manager in the Shop Manager’s absence.
• Running the floor (making sure each employee is where they need to be, ensuring everything has been checked on each vehicle, and every customer is satisfied before they leave).
• Perform opening and closing procedures.
• Assist with counting and adjusting inventory.
• Anyone in Management is always responsible for training and developing their subordinates.
• Being a role model to the other employees in the shop.
• Holding team members accountable.
• ASMs are also expected to perform all technician duties including but not limited to:
• Drain motor oil, change oil filter, grease chassis fittings
• Wash windshield and adjust tire pressure
• Inspect and top off fluids
• Assist the customer in selecting oil type and other services
• Process payment for services performed.
• Perform coolant exchanges and transmission drain & fill services
• Restock and maintain inventory levels on the floor
• Maintain shop, office, and bathroom cleanliness