ASSISTANT STORE MANAGER

ADP, Inc.; Portland (OR); On-site; USD 50,000 - 65,000; Full time

Job summary

Take 5 is hiring a full-time Assistant Store Manager in Portland, OR. You will lead a team in a fast-paced oil-change and car care shop, ensuring friendly service and efficient operations.

You will oversee floor activity, train staff, handle opening/closing, manage inventory, and perform technician duties as needed. A strong customer focus and ability to coach others are essential.

Salary ranges from $50,000 to $65,000 annually, with opportunities to grow across locations.

Qualifications

• Leadership experience in a fast-paced shop or retail/service environment.
• Strong customer service orientation with ability to coach and train staff.
• Ability to manage inventory and maintain safety standards.

Responsibilities

• Check in with customers before they leave to ensure a great experience.
• Assume the responsibility of Shop Manager in the absence of the Manager.
• Run the floor, ensure team is where they need to be and customers are satisfied.
• Perform opening and closing procedures.
• Assist with inventory counting and adjustments.
• Train and develop subordinates; be a role model and hold the team accountable.
• Perform technician duties as needed: oil changes, fluid checks, tire pressure, etc.
• Maintain cleanliness and organize the shop and office.

Skills

Team leadership

Customer service

Training

Inventory management

Operations coordination

Safety awareness

Job description

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

ASSISTANT STORE MANAGER

Full Time Portland, OR, US

4 days ago Requisition ID: 1015

Salary Range: $50,000.00 To $65,000.00 Annually

The Take 5 Family is hiring customer service maniacs!

People person? Do you enjoy leading a team?Outgoing and positive attitude? We will train you the Take 5 way for changing oil, replacing wiper blades/air filters, filling air in tires, other light maintenance services, and how to oversee a shop. Our employees are successful with all backgrounds and experience levels. Take 5 offers a stay-in-your-car hassle free oil change experience. The job is similar to restaurants or retail environments.

What Employees Love about Take 5

• The Pit Tech to President career path; Take 5 is committed to supporting your career goals. Over 90% of Shop Managers started as Lube Techs.
• The family environment
• Benefits/Pay information if applicable
• Easy to transfer to locations across the country
• Opportunity to meet new people every day
• Community involvement
• Learning new skills

Good to Know Before You Start!

• It might feel like you are studying for a test at the beginning. It’s important that all employees gain a strong knowledge of our oils and services.
• Must maneuver in and out of a shallow 3’ deep pit used to position yourself safely under cars
• You will walk, stand, bend, stoop, twist, etc. for extended periods of time and perform activities involving holding, grasping, pulling and turning
• You may need to work in hot/cold weather conditions
• Always be alert and aware of your surroundings
• Must be able to lift up to fifty (50) pounds
• Need to have reliable transportation

What does an Assistant Shop Manager (ASM) do?

• Check in with customers before they leave the shop to make sure they had a great experience.
• Assume the responsibility and authority of the Shop Manager in the Shop Manager’s absence.
• Running the floor (making sure each employee is where they need to be, ensuring everything has been checked on each vehicle, and every customer is satisfied before they leave).
• Perform opening and closing procedures.
• Assist with counting and adjusting inventory.
• Anyone in Management is always responsible for training and developing their subordinates.
• Being a role model to the other employees in the shop.
• Holding team members accountable.
• ASMs are also expected to perform all technician duties including but not limited to:
  • Drain motor oil, change oil filter, grease chassis fittings
  • Wash windshield and adjust tire pressure
  • Inspect and top off fluids
  • Assist the customer in selecting oil type and other services
  • Process payment for services performed.
  • Perform coolant exchanges and transmission drain & fill services
  • Restock and maintain inventory levels on the floor
  • Maintain shop, office, and bathroom cleanliness