Assistant Store Manager

Coen Markets; Pennsylvania; On-site; USD 100,000 - 125,000; Full time

Job summary

Join a forward-thinking convenience chain as an Assistant Store Manager, where you will support store operations and lead a dedicated team. This role offers a unique opportunity to help shape the future of convenience shopping while ensuring exceptional service and operational efficiency. You'll be instrumental in achieving performance goals, fostering a positive team environment, and enhancing customer satisfaction. With a commitment to community impact and a set of core values guiding our actions, this position is perfect for those who thrive in dynamic settings and are eager to make a difference. Embrace this chance to grow your career in a supportive and innovative workplace!

Benefits

DailyPay

Medical, Prescription, Dental, Vision coverage

Paid Time Off & Holidays

Company Paid Life and AD&D Insurance

Company Paid Short and Long-Term Disability

GED Reimbursement

Company Paid Employee Assistance Program

Qualifications

• 1-2 years of leadership experience in retail or convenience store.
• Strong understanding of financial aspects of retail business.

Responsibilities

• Monitor financial performance and inventory levels.
• Provide coaching and development opportunities for team members.
• Ensure compliance with safety and operational standards.

Skills

Leadership

Communication

Problem-solving

Organizational Skills

Customer Service

Education

Associate's degree in business or related field

Job description

Founded in 1923, Coen Markets, Inc. is proud to be one of the oldest and largest convenience chains in the Pittsburgh region, now with over 50 locations across Pennsylvania, Ohio, and West Virginia. Our mission is simple: To impress and satisfy our guests with every visit and make their lives simpler. We’re committed to providing exceptional service, serving the best food from our kitchens, and offering a welcoming, comfortable environment so that our guests choose Coen as their preferred place to shop.

Compensation: $17.00 per hour

What You’ll Get to Do: As an Assistant Store Manager, you will play a key role in supporting the Store Manager and District Manager in the execution of the overall store operations. This role is tasked with helping achieve performance and profit goals by assisting in the selection, development, and training of team members. The Assistant Store Manager is dedicated to living out our vision of becoming a fast and casual “to-go” brand known for world-class convenience. Responsibilities include:

1. Monitor store-level financial performance and inventory, ensuring shelf offerings are full and waste is minimized.
2. Communicate vendor stocking issues and proactively manage cash handling procedures.
3. Analyze audit results and take corrective actions when necessary.
4. Assist in supervising day-to-day tasks and performance for team members across all areas of the store.
5. Provide feedback, coaching, and development opportunities to foster a growth and learning environment.
6. Respond to and resolve guest complaints or inquiries and actively solicit feedback to exceed guest expectations.
7. Ensure the store meets or exceeds safety, service, and operational efficiency standards.
8. Implement and oversee safety programs, ensuring compliance with federal, local laws, and company policies.
9. Report and document all customer and associate incidents within appropriate timeframes.
10. Other duties as assigned.

We’re Looking For: Associate’s degree in business or a related field is preferred. 1-2 years of proven leadership experience is preferred, preferably in a retail or convenience store environment. Must be at least 18 years of age. Ability to sit, stand, walk, climb, kneel, and bend for the duration of your shift. Ability to lift up to 50 pounds on occasion. Strong understanding of the financial aspects of the retail business. Ability to prioritize and organize workload. Strong verbal and written communication skills to interact with guests and team members effectively. Willingness to learn the store’s computer applications. Must be comfortable working at other locations as required. Must be able to pass pre-employment background check and drug screen.

Why Join the Coen Team: DailyPay, Medical, Prescription, Dental, Vision coverage & HSA, Paid Time Off & Holidays, Company Paid for Life and AD&D Insurance, Company Paid for Short and Long-Term Disability, GED Reimbursement, Company Paid for Employee Assistance Program.

We proudly operate based on a set of Seven Core Principles that guide our decisions and actions every day. These values are:

1. Do the right thing, right now, every time
2. Embrace change
3. Communicate with transparency
4. Respect and value guests and team members
5. Treat our vendors as partners
6. Have a passion for winning
7. Commit to making a positive impact on the community

We are an equal opportunity employer and welcome applicants from all backgrounds to apply.