Assistant Store Manager - Chico's

Chico's; Jackson Township (NJ, IA); On-site; USD 100,000 - 125,000; Full time

Job summary

Join a dynamic team dedicated to inspiring women through fashion. As an Assistant Store Manager, you will support the Store Manager in driving sales and ensuring a top-notch customer experience. This role involves analyzing sales data, managing inventory, and fostering a high-performance team culture. You will play a key role in motivating staff, enhancing customer engagement, and ensuring compliance with operational standards. This is an exciting opportunity to grow your leadership skills in a supportive environment that values individuality and teamwork.

Benefits

Health Insurance

Dental Insurance

Vision Insurance

401(k)

Paid Time Off

Employee Discounts

Qualifications

• 2+ years of retail management experience preferred.
• Strong organizational and multi-tasking abilities.

Responsibilities

• Support Store Manager in promoting a customer-focused sales culture.
• Manage sales operations, inventory, and training of staff.

Skills

Communication Skills

Leadership Skills

Customer Service

Organizational Skills

Adaptability to Technology

Education

High School Diploma

Job description

Join our chic team, dedicated to a styling and social experience that inspires women to express their individuality.

POSITION OBJECTIVE:

The Assistant Store Manager supports the Store Manager in promoting a customer and product-focused sales culture, aligning with our values and guiding principles. Responsibilities include managing sales operations, asset protection, and human resources functions to ensure a great customer experience and maximum profitability.

FUNCTIONAL RESPONSIBILITIES:

Performance Culture

1. Analyze sales reports and KPIs to determine business needs; collaborate with Store Manager to execute sales strategies.
2. Establish clear expectations and hold the team accountable for achieving brand, performance, and behavior standards.
3. Control payroll and supply budgets.
4. Oversee operational activities such as scheduling, inventory, cash handling, and visual merchandising.
5. Ensure compliance with laws and policies; conduct associate training on controls.
6. Manage inventory receipt, dispatch, replenishment, and physical inventories.
7. Maintain store presentation and facility standards.
8. Develop a high-performance sales culture and motivate the team to meet sales goals.
9. Train and coach staff on product knowledge and selling techniques.

Building High Performing Teams

1. Motivate and inspire the team, fostering a shared vision and core values.
2. Promote collaboration and effective communication for positive change.
3. Seek personal development opportunities and feedback to enhance leadership skills.

Customer Experience

1. Promote MAPS principles and ensure a cohesive omni-channel experience.
2. Utilize sales techniques and product knowledge to assist customers.
3. Resolve customer concerns promptly.
4. Ensure efficient register operations and adherence to policies.
5. Maintain ongoing communication with customers through loyalty programs and engagement efforts.

Talent Management

1. Assist in recruiting, hiring, and developing the team.
2. Support training programs and evaluate performance.
3. Address HR issues timely and effectively.
4. Recognize and reward outstanding employee performance.
5. Ensure adherence to employment policies.

Other duties as assigned, with some variability depending on the brand.

QUALIFICATIONS:

• High School diploma or equivalent
• 2+ years retail management experience preferred
• Must be 18 or older
• Excellent communication skills
• Ability to adapt to technology
• Proven customer service and leadership skills
• Strong organizational and multi-tasking abilities
• Knowledge of store operations
• Ability to work flexible hours including nights, weekends, and holidays

PHYSICAL REQUIREMENTS:

• Walking/Standing: 67-100% of shift
• Occasional Lifting up to 50 lbs.: 1-33% of shift
• Frequent Climbing: 34-66% of shift

We welcome applications and offer accommodations for disabilities. Starting at $21.50/hour or local minimum wage. Benefits include health, dental, vision, 401(k), paid time off, insurance, and employee discounts. Visit our Careers page for more info.

1164 Jackson Premium Outlets

Chico's FAS, Inc. is an equal opportunity employer and does not discriminate based on protected categories.