Assistant Store Manager

Steve Madden Ltd.; Ontario (CA); Hybrid; USD 28,000 - 33,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

401K eligibility

Paid time off

Employee discount

Shoe discount

Employee Assistance Program

Referral program

Job summary

Steve Madden Ltd. in California seeks a dedicated retail professional to partner with the Store Manager to drive profitability through engaging customer experiences, effective merchandising, and sound operations.

You will support training, scheduling, inventory, and loss prevention while upholding brand standards. The role requires 3–5 years in retail, a high school diploma, and the ability to work a flexible schedule, including weekends and holidays.

Qualifications

• 3–5 years of retail experience.
• High school diploma or equivalent.
• Excellent organizational skills and the ability to coordinate people, resources, and services to address business goals and needs.
• Strong verbal and written communication skills.
• Knowledge of retail operations including sales, customer service, merchandising, inventory control, store budget, and loss prevention.
• Ability to work a flexible schedule including days, evenings, weekends, and holidays.
• Understanding of how to develop staff with staffing, coaching, counseling, etc.
• Ability to process information or merchandise through the computer system and POS register system.

Responsibilities

• Partner with the Store Manager to maximize profitability through customer engagement, merchandising, operations, and community connection in line with company standards.
• Create amazing customer experiences through strong client focus and collaboration, motivating the team to deliver memorable experiences.
• Implement visual merchandising directives to maintain brand strategies.
• Ensure appropriate replenishment of merchandise on the selling floor.
• Ensure compliance with loss prevention and safety policies and company directives.
• Assist in store operations including training, inventory management, and store administration.

Skills

Retail experience

Client focus

Organizational skills

Communication skills

Staff development

Scheduling flexibility

POS system

Customer service

Education

High school diploma or equivalent

Tools

POS register system

Computer system

Job description

Responsibilities

• Partner with the Store Manager to maximize profitability by ensuring that customer engagement, merchandising, operations, and community connection are all consistent and compliant with company standards.
• Create amazing customer experiences through strong client focus and collaboration, ensuring the team is motivated to deliver memorable experiences.
• Partner with the Store Manager to implement visual merchandising directives to maintain the company's brand strategies.
• Ensure appropriate replenishment of merchandise on the selling floor.
• Partner with the Store Manager to ensure compliance and adherence to loss prevention and safety policies and procedures, standards and practices, and company directive.
• Assist in various store operations, including training, operations, sales, visual merchandising, inventory management, store administration, cleaning duties when necessary, and customer service.
• Foster an environment of development and accountability.
• Process information or merchandise through the computer system and POS register system.
• Assist Store Manager in the selection and hiring of qualified candidates.
• Be flexible and occasionally perform work outside your specific role.

Requirements

• Minimum of 3-5 years of retail experience.
• High school diploma or equivalent.
• Excellent organizational skills and the ability to coordinate people, resources, and services to address business goals and needs.
• Strong verbal and written communication skills
• Knowledge of retail operations including sales, customer service, merchandising, inventory control, store budget preparation, and loss prevention.
• Ability to work a flexible schedule with retail hours, including day, evening, weekends, and/or holidays.
• Understanding of how to develop staff with experience in staffing, coaching, counseling, etc.
• Ability to process information or merchandise through the computer system and POS register system.

Benefits

• Medical, Dental, Vision Benefits & Flexible Spending Accounts
• Life & Short/Long-Term Disability Benefits
• 401K Eligibility over the age of 21 with Company match after 6 months of employment
• Paid time off benefits including paid vacation, sick time, voting
• 50% off employee discount and 40% off immediate family discount
• Friends and Family Discount Events
• Free shoe every season/quarter
• Employee Assistance Program
• Employee Referral Program

Full-Time/Part-Time

Full-time

Pay Range The estimated pay range for this job. Disclosing pay information promotes competitive and equitable pay. The actual pay rate will depend on the person's qualifications and experience. $20.00 - $24.97 / hour

Pay Transparency

In order to support the Fair Compensation Strategy by the US Govt., HR Dept., clients are required to adhere to "Pay Transparency Law"; in the impacted states; that have mandated the employers to list the salary ranges in Job advertisements or postings for job opportunities and Job promotions.

About Steve Madden

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