Assistant Store Manager

NAPA Auto Parts; New York (NY); On-site; USD 45,000 - 60,000; Full time

Job summary

A leading company in the automotive parts industry is seeking an Assistant Store Manager in New York. This role involves enhancing customer service, leading a team, and managing store operations in a fast-paced environment. Candidates should possess a high school diploma, a passion for customer care, and ideally some experience in the automotive sector.

Benefits

Health benefits

401K

Opportunities for career growth

Qualifications

• Experience or willingness to learn about the automotive aftermarket industry.
• Ability to lift 60 lbs.
• Preferred: Automotive industry background, ASE Certifications.

Responsibilities

• Create a superior customer service experience to maximize market penetration.
• Manage store operations and ensure operational excellence.
• Lead a successful team and support the store manager.

Skills

Customer care

Relationship building

Inventory management

Leadership

Fast-paced environment adaptability

Education

High school diploma or equivalent

Technical or trade school preferred

Job description

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Job Description

Imagine using your automotive or customer service expertise daily with wholesale and retail customers, serving as a leader to your teammates, and helping NAPA become the dominant parts supplier in the market. If this sounds like you, NAPA is looking for a passionate Assistant Store Manager. This is the right opportunity if you:

Responsibilities

• Create a superior customer service experience to maximize market penetration, drive store growth, and increase sales and profitability.
• Provide daily leadership and foster a culture of employee engagement.
• Partner with teammates to drive company initiatives.
• Care about people and profit.
• Lead a successful team, support the store manager, and manage in a fast-paced retail environment.
• Manage store operations, build and engage the team, and ensure operational excellence.
• Handle inventory, asset management, safety, and cleanliness of the store and delivery vehicles.
• Drive operational and marketing programs, and continuously improve processes.
• Build customer relationships and ensure positive experiences both in-store and over the phone.

Qualifications

• High school diploma or equivalent; technical or trade school preferred.
• Experience or willingness to learn about the automotive aftermarket industry.
• Passion for customer care and relationship building.
• Ability to thrive in a fast-paced environment.
• Knowledge of inventory management systems.
• Ability to lift 60 lbs.
• Preferred: Automotive industry background, ASE Certifications, NAPA Know How, experience in retail or related fields.

Why NAPA?

• Health benefits and 401K.
• Stable Fortune 200 company with a family-like culture.
• Opportunities for career growth and ongoing development.

Additional Information

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Job Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Sales and Business Development
• Industry: Retail