Assistant Store Manager

Workstream; New Town (ND); On-site; USD 42,000 - 52,000; Full time

Job summary

United Quality Cooperative in New Town, ND is seeking an Assistant Store Manager to support the Store Manager in directing convenience store operations, promotions, and day-to-day tasks to ensure customer satisfaction. This role requires at least 2 years retail experience, strong leadership, time management, and proficiency with Microsoft Office.

The position offers full-time hours, a fast-paced environment, and opportunities for growth.

Qualifications

• Minimum 2 years of experience in retail or convenience store environment.
• Strong leadership and customer service skills.
• Excellent time management and ability to delegate tasks.
• Proficient with Microsoft Office Suite and related software.
• Reading, writing, basic math and verbal communication skills required.

Responsibilities

• Assist Store Manager with direction, promotion, and coordination of store operations.
• Supervise staff and coordinate day-to-day workflow.
• Monitor performance, provide feedback, and conduct training as needed.
• Prepare and present performance and management reports.
• Manage inventory, purchases, pricing, and cost verification.
• Address customer and employee concerns to maintain satisfaction.

Skills

Leadership

Customer service

Time management

Communication

Microsoft Office

Tools

Microsoft Office Suite

Job description

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Assistant Store Manager - United Quality Cooperative

United Quality Cooperative is a locally owned cooperative that is dedicated to providing dependable service to our customers in the energy and production industry. As an Assistant Store Manager, you will play a crucial role in assisting the Store Manager with the direction, promotion, and coordination of convenience store operations.

Supervisory Responsibilities:

• May hire, train and schedule new staff or assist management with this process effectively to meet operational needs.
• Coordinates and oversees the day-to-day workflow of reporting staff in the department.
• Supervise employees, establish and communicate department goals, plans, and performance expectations to employees, and provide ongoing support and feedback.
• As requested by the Manager, conducts or assists with performance evaluations that are timely and constructive.
• Nurture and support employee growth and development.
• Participate in and maintain required supervisory training and certifications.
• Assists the Manager with employment actions, including discipline and termination of employees in accordance with company policy.

Responsibilities:

• Monitor departmental performance and identify opportunities to improve productivity and efficiency.
• Manage daily operations to ensure timely project completion and customer satisfaction.
• Review department performance regularly and take corrective action as needed.
• Collaborate with other managers to analyze costs, benefits, and impacts on company profitability.
• Draft, submit, and present various performance and management reports.
• Manage inventory, approve or facilitate purchases, negotiate pricing contracts, and verify costs and receipts.
• Price and market products strategically to maximize sales.
• Address and resolve conflicts and customer or employee complaints within the department.
• Submit operational reports to management as required.
• Perform other related duties as assigned.

Requirements:

• 2 years of prior experience in a retail or convenience store environment.
• Reading, writing, basic math and verbal communication skills required
• Current ServSafe certification preferred; ability to obtain and maintain certification after hire.
• Excellent time management skills with the ability to assign and delegate tasks.
• Proficient with Microsoft Office Suite or related software.
• Excellent leadership and customer service skills
• Strong organizational and problem-solving abilities
• Ability to work in a fast-paced and dynamic environment
• Ability to work both independently and collaboratively.

Working Conditions: Work is generally performed in a convenience store setting.

• This employee has direct and frequent contact with customers.
• Tasks are performed in all areas inside and outside of the store and can include exposure to extreme temperatures (both hot and cold), vapors, fumes, high humidity, and household chemicals for short periods routinely, with the possibility of longer periods.
• The noise level is generally moderate.
• Work can include long hours on all shifts, weekends and holidays, on-call availability.

Physical Requirements: While performing the duties of this job, the employee is regularly required to:

• Stand for an entire shift/extended period of time
• Use hands and fingers to handle, and feel, reach with hands and arms
• Ability to talk and hear clearly
• Occasionally required to sit
• Must regularly lift and/or move 20 pounds and occasionally lift and/or move up to 50 pounds.
• Must be able to occasionally climb and descend ladders

Location: CStore North 99 Coop St, New Town, ND 58763, USA

If you are ready to take on this exciting opportunity and contribute to the success of United Quality Cooperative,