Assistant Store Manager - Famous Footwear

Famous Footwear; Lake Orion (MI); On-site; USD 40,000 - 55,000; Full time

Job summary

Join a leading footwear retailer as an Assistant Store Manager, where you'll lead a team to deliver exceptional customer experiences. As a passionate people leader, you'll drive sales, support operations, and foster a positive team culture, ensuring every customer feels the Famous Feeling.

Benefits

30% Associate Discount

Education assistance up to $7500 per year

Relaxed dress code

Daily access to pay with Dayforce Wallet

Easy location transfers within over 850 stores

Employee Assistance Programs

Benefits including PTO, health, and retirement

Qualifications

• At least 1 year of sales experience, retail preferred.
• Experience in interviewing, hiring, and training.

Responsibilities

• Motivate associates to foster customer relationships and operational excellence.
• Support staffing levels and ensure smooth retail operations.
• Develop leadership skills while assisting the Store Manager.

Skills

Leadership

Motivation

Customer Service

Problem Solving

Education

High School Diploma/GED

Job description

Assistant Store Manager - Famous Footwear

Join to apply for the Assistant Store Manager - Famous Footwear role at Famous Footwear

Assistant Store Manager - Famous Footwear

6 days ago Be among the first 25 applicants

Join to apply for the Assistant Store Manager - Famous Footwear role at Famous Footwear

As a full-time Assistant Store Manager, you are passionate about providing the best shoe store experience for the whole family through customer engagement. You act as the store leader in the absence of the Store Manager. You are a people leader, developing your ability to motivate a team to achieve sales targets and growth goals. Through personal demonstration, training, and development, you support an in-store culture where customers say, “I’ll take it” and are loyal to your store, our brands, and our company. You stay enthusiastic about the product and presentation of your store, keeping up with trends, and supporting the education of your team to do the same. Most importantly, you LOVE shoes, and regardless of your style, you help every person who enters your store experience a little bit of that Famous Feeling.

What You’ll Be Doing

1. Inspire the Customer Connection: You’ll motivate associates with integrity and drive, fostering a culture of caring and camaraderie focused on customer relationships, operational excellence, and flawless delivery. You infuse coaching moments for selling behaviors behind our Customer Connection.
2. Champion Talent Discovery: You’ll proactively seek out and network with exceptional external talent, knowing each hire can elevate the store’s sales. Collaborate with the Store Manager to interview and hire passionate individuals committed to creating top-notch customer experiences.
3. Ace Retail Operations & Support Staffing Levels: You’ll know retail operations fundamentals and ensure the store runs smoothly—from pricing to inventory. Support staffing levels considering associate availability, peak days, and seasonal needs.
4. Leverage Insights to Deliver Results: Take accountability for your goals and their impact on performance. Drive sales with purpose, applying insights to improve results continually. Every shoe sale counts!
5. Be a Culture Builder: Support a diverse and inclusive team environment. Maintain a positive mindset, lead by example, and uplift others to increase retention and performance.
6. Be our Store Manager’s Right Hand: When the Store Manager is away, step into their role. Develop your leadership and store management skills, ensure policy compliance, and help develop internal talent in partnership with the Store Manager.

Essential Functions: Other responsibilities may be performed as needed to meet business needs.

Perks You’ll Enjoy!

• 30% Associate Discount across Caleres's retail stores including Famous Footwear, Naturalizer, Sam Edelman, and Allen Edmonds.
• Education assistance of up to $7500 per year and career growth opportunities.
• Relaxed dress code and small team environment.
• Daily access to pay with Dayforce Wallet.
• Easy location transfers within over 850 stores.
• Employee Assistance Programs offering support options 24/7.
• Benefits including PTO, health, and retirement for eligible full-time associates. More details at www.yourcaleres.com.

Preferred Qualifications & Education

• High School Diploma/GED.
• At least 1 year of sales experience, retail preferred.
• Experience in interviewing, hiring, and training.
• Ability to lead, motivate, and communicate positively with team members.
• Skill in training and coaching associates for customer experience and operational tasks.
• Independent judgment and discretion in partnership with the Store Manager.
• Strong problem-solving, decision-making, and analytical skills.
• Knowledge of retail practices and procedures.
• Flexible schedule including holidays, nights, weekends, and extended hours.
• Basic computer skills.

Physical Requirements & Environment

• Ability to lift up to 40 lbs. regularly with proper safety techniques.
• Frequent walking, standing, stooping, kneeling, climbing, pushing, pulling, and lifting.
• Mobility on the sales floor for extended periods.
• Experience as a team leader and in training teams.
• Ability to work a flexible schedule including holidays, nights, weekends, and extended hours.