Assistant Store Manager

oberweis; Naperville (IL); On-site; USD 40,000 - 45,000; Full time

Benefits offered by this job

Employee discounts

Growth opportunities

Team culture

Job summary

Oberweis in Naperville, IL, is seeking an Assistant Manager for our ice cream shop to support the Store Manager, lead the scoop squad, and ensure smooth operations while delivering exceptional service.

The role requires prior supervisory experience in food service, a positive attitude, strong communication, and the ability to thrive in a fast-paced environment with weekend/evening shifts.

Qualifications

• Prior supervisory experience in food service.
• Positive, upbeat attitude.
• Thrives in a fast-paced environment.
• Weekend/evening availability.

Responsibilities

• Leading and motivating our scoop squad.
• Delivering top-tier customer service.
• Managing shifts, schedules, and daily operations.
• Keeping the shop sparkling clean and organized.
• Handling inventory and ensuring stock of favorites.
• Engaging with customers during service and celebrations.
• Community relations and customer experience.

Skills

Leadership

Customer service

Communication

Problem-solving

Weekend availability

Job description

Now Hiring: Assistant Manager – Ice Cream Dream Team

Do you believe sprinkles make everything better?
Are you a natural leader who loves making people smile?

If so… we want YOU on our team!

About the Role

We’re looking for a high-energy, people-loving Assistant Manager to help lead our ice cream shop to sweet success! You’ll be the right-hand hero to the Store Manager, keeping operations smooth, customers happy, and the vibes as fun as our flavors.

What You’ll Be Doing

• Leading and motivating our awesome scoop squad
• Delivering top-tier customer service (with extra sprinkles!)
• Managing shifts, schedules, and daily operations
• Keeping the shop sparkling clean and organized
• Handling inventory and making sure we never run out of fan favorites
• Jumping into scoop, serve, and celebrate with customers
• Managing shifts and daily operations
• Community relations and customer experience

What We’re Looking For

• Previous leadership or supervisory experience (food service a plus!)
• A positive, upbeat attitude
• Strong communication and problem-solving skills
• Ability to thrive in a fast-paced, high-energy environment
• Weekend and evening availability

Perks of the Job

• Competitive salaries starting at $40- $45k/year
• Fun, supportive team culture
• Opportunities to grow
• Employee discounts
• A workplace that smells like waffle cones all day

Physical Requirements

• Carry up to 50lbs
• Stand and walk on a hard surface for 9-10 hours per day
• Tolerate up to 45 minutes in a walk-in cooler at temperature as low as 32 degrees F during inventory
• Tolerate up to 35 minutes in a walk-in Freezer at temperature at -10 degrees F during inventory and stocking

Let’s make work sweet.