Assistant Store Manager

Oberweis; Gurnee (IL); On-site; USD 35,000 - 50,000; Full time

Benefits offered by this job

Competitive pay

Fun, supportive team culture

Opportunities to grow

Workplace with pleasant aroma of waffle cones

Job summary

A popular ice cream brand in Gurnee is hiring an Assistant Manager to lead their shop and ensure operations run smoothly. The ideal candidate is a natural leader with previous supervisory experience and a positive attitude. Responsibilities include managing shifts, providing excellent customer service, and maintaining clean shop conditions. Enjoy perks like competitive pay and a fun team culture while working in a delightful environment filled with the smell of waffle cones.

Qualifications

• Previous leadership or supervisory experience, preferably in food service.
• Positive, upbeat attitude.
• Strong communication and problem-solving skills.
• Ability to thrive in a fast-paced environment.

Responsibilities

• Lead and motivate the scoop squad.
• Deliver top-tier customer service.
• Manage shifts and daily operations.
• Keep the shop clean and organized.
• Handle inventory and ensure stock availability.
• Engage with customers and build community relations.

Skills

Leadership

Customer service

Communication

Problem-solving

Adaptability in fast-paced environment

Job description

Current job opportunities are posted here as they become available.

Now Hiring: Assistant Manager – Ice Cream Dream Team

Do you believe sprinkles make everything better?
Are you a natural leader who loves making people smile?

If so… we want YOU on our team!

About the Role

We’re looking for a high-energy, people-loving Assistant Manager to help lead our ice cream shop to sweet success! You’ll be the right-hand hero to the Store Manager, keeping operations smooth, customers happy, and the vibes as fun as our flavors.

What You’ll Be Doing

• Leading and motivating our awesome scoop squad
• Delivering top-tier customer service (with extra sprinkles!)
• Managing shifts, schedules, and daily operations
• Keeping the shop sparkling clean and organized
• Handling inventory and making sure we never run out of fan favorites
• Jumping into scoop, serve, and celebrate with customers
• Managing shifts and daily operations
• Community relations and customer experience

What We’re Looking For

• Previous leadership or supervisory experience (food service a plus!)
• A positive, upbeat attitude
• Strong communication and problem-solving skills
• Ability to thrive in a fast-paced, high-energy environment
• Weekend and evening availability

Perks of the Job

• Competitive pay
• Fun, supportive team culture
• Opportunities to grow
• A workplace that smells like waffle cones all day

Physical Requirements

• Carry up to 50lbs
• Stand and walk on a hard surface for 9-10 hours per day
• Tolerate up to 45 minutes in a walk-in cooler at temperature as low as 32 degrees F during inventory
• Tolerate up to 35 minutes in a walk-in Freezer at temperature at -10 degrees F during inventory and stocking

If you’re ready to lead with positivity, work hard, and have a blast doing it, apply today and help us keep the good times (and scoops) rolling!