Assistant Store Manager

NAPA Auto Parts; Miami (FL); On-site; USD 40,000 - 55,000; Full time

Job summary

A leading company in the automotive industry is seeking an Assistant Store Manager in Miami. This role involves enhancing customer service, leading a team, and managing store operations to drive growth and profitability. Ideal candidates will have a high school diploma, automotive knowledge, and a passion for customer care.

Benefits

Health benefits

401K

Opportunities for career development

Qualifications

• High school diploma or equivalent; technical or trade school preferred.
• Experience in automotive aftermarket or willingness to learn.
• Ability to lift up to 60 lbs.

Responsibilities

• Create superior customer service experiences to maximize sales.
• Lead and engage the team, supporting store operations.
• Manage inventory and ensure store cleanliness.

Skills

Customer care

Leadership

Inventory management

Relationship building

Education

High school diploma or equivalent

Technical or trade school courses or degree

Tools

Cataloging systems

Inventory management systems

Job description

Join to apply for the Assistant Store Manager role at NAPA Auto Parts.

Imagine using your automotive or customer service expertise daily with both wholesale and retail customers, serving as a leader to your team, and helping NAPA become the market's dominant parts supplier. If this describes you, NAPA is seeking a passionate Assistant Store Manager. This is the right opportunity if you:

Responsibilities

• Create a superior customer service experience to maximize market penetration, store growth, sales, and profitability.
• Provide daily leadership and foster a culture of employee engagement.
• Partner with teammates to drive store initiatives.
• Care about people and profit.
• Support your team in learning and career growth.
• Lead a successful team, support the store manager, and manage store operations.
• Build, coach, train, and engage the crew to deliver excellent customer care and achieve business results.
• Manage inventory, assets, safety, and operational issues.
• Ensure cleanliness and readiness of all store areas and delivery vehicles.
• Implement operational and marketing programs, aiming for continuous improvement.
• Develop customer relationships and ensure positive experiences both in-store and over the phone.

Qualifications

• High school diploma or equivalent; technical or trade school courses or degree preferred.
• Experience in the automotive aftermarket, hobby/DIY, or willingness to learn automotive topics.
• Passion for customer care and building long-term relationships.
• Ability to thrive in a fast-paced, complex environment.
• Knowledge of cataloging and inventory management systems.
• Ability to lift up to 60 lbs.
• Preferred: automotive industry background, ASE certifications, NAPA Know How, experience in retail or related fields.

Benefits & Culture

• Health benefits and 401K.
• Stable, Fortune 200 company with a family-oriented culture.
• Opportunities for career development and support from leadership.

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