Assistant Store Manager

NAPA Auto Parts; Miami (FL); On-site; USD 40,000 - 55,000; Full time

Job summary

A leading company in the automotive parts industry is seeking an Assistant Store Manager in Miami. This role involves managing store operations, leading a team, and providing exceptional customer service. Candidates should have a high school diploma and a passion for automotive topics. NAPA offers outstanding health benefits, a supportive culture, and multiple career development opportunities.

Benefits

Outstanding health benefits

401K

Ongoing development opportunities

Qualifications

• Experience in automotive aftermarket or willingness to learn.
• Ability to thrive in a fast-paced environment.
• Knowledge of cataloging and inventory management systems.

Responsibilities

• Create a superior customer service experience.
• Manage store operations to maximize sales and profitability.
• Lead and engage the team to deliver excellent customer care.

Skills

Customer care

Leadership

Inventory management

Education

High school diploma or equivalent

Technical or trade school courses or degree

Job description

Join to apply for the Assistant Store Manager role at NAPA Auto Parts.

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Job Description

Imagine using your automotive or customer service expertise with both wholesale and retail customers daily, serving as a leader to your teammates, and helping NAPA become the dominant parts supplier in the market. If this sounds like you, NAPA is seeking a passionate Assistant Store Manager.

Responsibilities

• Create a superior customer service experience to maximize market penetration, store growth, sales, and profitability.
• Provide daily leadership and foster a culture of employee engagement.
• Partner with teammates to drive store initiatives.
• Care about people and profit.
• Join a team with opportunities to learn and grow your career.

A Day In The Life

• Lead a successful team, support the store manager, and manage in a fast-paced retail environment.
• Manage store operations to maximize sales, profits, and customer service.
• Build, coach, train, and engage the team to deliver excellent customer care and business results.
• Handle inventory protection, asset management, safety, and operational issues.
• Maintain cleanliness and readiness of delivery vehicles, sales floor, stockroom, and outside areas.
• Implement NAPA operational and marketing programs, aiming for continuous process improvement.
• Grow customer relationships, assist with sales and service questions, and ensure positive experiences both in-store and over the phone.

Qualifications

• High school diploma or equivalent; technical or trade school courses or degree preferred.
• Experience in automotive aftermarket, hobby/DIY, or willingness to learn automotive topics.
• Passion for customer care and building long-term relationships.
• Ability to thrive in a fast-paced, complex environment.
• Knowledge of cataloging and inventory management systems.
• Ability to lift 60 lbs in certain situations.

Preferred Skills and Experience

• Background or passion for automotive, heavy equipment, farm industry, diesel, marine, or dealership.
• Experience in parts stores, auto body/collision, retail, or restaurant management.
• Customer-centric mindset.
• ASE Certifications and NAPA Know How is a plus.

Why NAPA?

• Outstanding health benefits and 401K.
• Stable, Fortune 200 company with a family feel.
• Supportive company culture that values hard work and employee well-being.
• Multiple career paths and ongoing development opportunities.

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GPC is an equal opportunity employer, recruiting based on ability, achievement, and conduct without regard to protected characteristics.