Job Summary
Assist the Store Manager in day-to-day operations and achieving critical metrics including safety, sales, parts & service growth, customer experience and overall profitability. Lead the sales team to grow trailer & truck bed sales.
Competencies
- Company: Focused on the Customer, Driven for Results, Integrity & Values
- Position Specific: Team Building, Business Knowledge, Time Management, Sales Negotiation, and leadership
Key Accountabilities
- Drive Store Revenue: Own sales results through supervising the sales team in meeting and exceeding personal and team revenue, unit, and margin goals. Assist the Store Manager in driving total revenue, trailer sales, service revenue, parts revenue & ancillary revenue. Special emphasis on trailer & truck bed sales.
- Customer Service: Foster an environment of accountability for customer service, owning customer review results. Demonstrate customer focus, recommend problem resolution, and build customer brand loyalty through exemplary service with a smile.
- Control Expenses: Reinforce company directives, policies and procedures for inventory control, supply purchasing, labor, and other controllable expenses.
- Safety & Security: Lead by example and ensure a safe & secure store environment for all employees, customers, and visitors. Monitor safety equipment maintenance and ensure usage as designed. Participate in training employees on safety policies and practices and enforce compliance.
- Inventory: Maintain an ongoing analysis of trailer and truck bed inventory to guarantee appropriate levels are on order. Communicate inventory flow to staff.
Qualifications
- Required: High school diploma or equivalent (GED); Prior sales experience; Valid Driver’s License; Supervisory experience.
- Preferred: Associate’s degree; 3-5 years supervisory experience in a retail or sales environment; 3-5 years of sales experience.
Work Environment
The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Tasks are regularly performed indoors and outdoors with exposure to adverse environmental conditions, such as dirt, dust, pollen, odors, wetness, humidity, rain, fumes, temperature and noise extremes, machinery, vibrations, electric currents, chemicals, and traffic hazards.
Physical Demands
- Talk, hear, read, write, understand and communicate by telephone and in person using the English language.
- Read written instructions, parts lists, technical manuals, and diagrams.
- Use hands for typing, 10-key operation, telephone dialing, feeling, grasping, or manipulating objects, tools, or controls. Occasionally use hands and arms for handling, installing, positioning, and moving materials, and manipulating items.
- Require close vision, distance vision, peripheral vision, depth perception, and ability to adjust focus.
- Regularly sit, stand, walk, occasionally climb or balance, stoop, kneel, crouch or crawl, and move over uneven surfaces.
- Lift and/or move up to 50 pounds frequently and up to 80 pounds occasionally.
- Regular operation of computers, cash register, telephone, and printer/copier/scanner/fax.
- Regular operation of automobiles, tractors, forklifts, and other power equipment.
Work Hours
Full‑time position. Work week is Monday through Saturday (excluding company holidays). 40 hours per week or more.
Travel
Regular local travel by vehicle. Limited overnight travel by vehicle or airplane may be required, with occasional overnight stays.