Assistant Store Manager

The Great. / Emily + Meritt; Malibu (CA); On-site; USD 55,000 - 75,000; Full time

Job summary

The Great. is seeking a full-time Assistant Store Manager for our upcoming Malibu, CA location. You will play an active role on the sales floor and daily operations, ensuring a memorable shopping experience while driving revenue and store profitability.

The ideal candidate has 4+ years in retail management, excellent communication, and a strong team-focused approach. You will supervise staff, coach for exceptional service, and uphold THE GREAT standards in presentation and guest care.

Qualifications

• 4+ years management and selling experience in retail.
• Excellent verbal communication and interpersonal skills.
• Knowledge of store retail practices and concepts.
• Proactive, accountable, and brand-aligned in attitude.

Responsibilities

• Directly responsible for sales and profit performance in the store.
• Develop operating budgets with the Store Manager and monitor performance.
• Supervise staff to maximize sales and profits.
• Maintain store standards and visual presentation.
• Recruit, train, and develop staff, guiding new team members.
• Execute promotional strategies and programs.
• Monitor inventory levels and merchandise flow to optimize performance.
• Provide feedback to Buying Team and Planners.
• Grow the customer base through exceptional service.

Skills

Retail management

Sales leadership

Verbal communication

Customer service

Visual merchandising

Accountability

Job description

THE GREAT. is seeking full-time Assistant Store Manager for our upcoming retail location in Malibu, CA.

Our ideal candidate is a motivated individual with a strong team spirit with a desire to play an active role on the sales floor and daily operations. You are responsible for ensuring a consistently memorable shopping experience while generating meaningful revenue and positive profit for the store.

Your Responsibilities:

• Directly responsible for sales and profit performance in assigned store.
• Works with SM to develop operating budgets and monitor performance against them.
• Supervises the store staff to maximize sales and profit performance.
• Establishes and monitors all store standards and their successful implementation.
• Maintains a welcoming environment that generates customer traffic and builds loyalty by exceeding customer’s expectations.
• Coaching and mentoring staff to implement initiatives that support exceptional customer service standards.
• Identifying potential improvements in store operations and merchandise flow to maximize their store performance.
• Provides continual feedback to Buying Team and Planners.
• Identify items and merchandise classifications of high sales and profit potential.
• Communicating specific requirements relating to customer needs and competition.
• Assuring the maintenance of appropriate and balanced inventory levels.
• Understands and places high priority on visual presentation and maintenance of in-store environment, consistent with desired image and character.
• Actively provides guidance and direction in the implementation and execution of visual directives and presentation.
• Reviews store layouts with a view toward attaining maximum sales within each merchandise classification.
• Directly responsible for the recruitment, selection, supervision, and development of the staff.
• Establishes sales and performance criteria.
• Creates programs to motivate personnel to build unit sales and volume of transactions.
• Directs the orientation and training of all new personnel through coaching and mentoring.
• Monitors clientele to expand customer base.
• Responsible for ongoing evaluation, development, and training store staff.
• Identifies areas of need and assures the formulation of suitable development programs.
• Follow through at store level to ensure proper implementation of agreed upon training programs.
• Directs execution of promotional strategies and programs

Your Characteristics:

• 4+ years management and selling experience.
• Excellent verbal communication and interpersonal skills.
• Knowledge of store retail practices and concepts.
• Consistently practice in the principles of THE GREAT culture.
• Always maintain a positive and professional attitude.
• Take accountability and ownership of actions in achieving goals.
• Adapt positively to change.
• Consistently demonstrate integrity in all actions and decisions.
• Generate and execute new ideas for driving the business.
• Understand and represent our brand in a polished and professional manner.