Assistant Store Manager

Ocean State Job Lot; Louisville (KY); On-site; USD 30,000 - 50,000; Full time

Job summary

An established industry player in teen retail seeks an Assistant Store Manager to join their vibrant team in Louisville. This role offers the chance to work in a dynamic environment where creativity and self-expression are celebrated. You will assist in managing store operations, recruiting and training staff, and ensuring that sales goals are met. With a strong emphasis on promoting from within, this position provides rapid advancement opportunities for top performers. If you are passionate about retail and eager to help shape a positive store culture, this could be the perfect opportunity for you.

Benefits

Employee Discount

Medical Insurance

Vision Insurance

Dental Insurance

Vacation Package

Community Service Hours

Rapid Promotion Opportunities

Fun Work Environment

Qualifications

• Strong interpersonal and customer service skills are essential.
• Ability to manage and train a successful sales team.

Responsibilities

• Assist Store Manager in recruiting, hiring, and training staff.
• Meet and exceed sales goals while managing store operations.
• Provide excellent customer service and resolve issues effectively.

Skills

Interpersonal Skills

Customer Service Skills

Sales Skills

Team Management

Loss Prevention Practices

Ability to Work in Fast-Paced Environment

Coaching Skills

Education

High School Diploma or equivalent

Job description

Why work just anywhere, when you can work at Journeys? A 40% off discount, team that feels like family, work hard/play hard environment & promote from within attitude -- Journeys has it all. This is a place where fashion, music, art, creativity, culture, community & opportunity merge together. You can be yourself, meet lifelong friends & launch your career. Apply today & find the perfect fit in our stores!

Assistant Store Manager

Location: Louisville, KY (Mall St. Matthews #1785)

Journeys is a teen retail leader with an emphasis on footwear and unique specialty items including apparel, backpacks, hats, and accessories. With more than 800 stores in all 50 US states, Puerto Rico, and Canada, Journeys offers the most popular brands that cater to the teen lifestyle such as Converse, Vans, Dr Martens, UGG, Adidas, Timberland, Birkenstock, Crocs, and Hey Dude. Through strategic artistic partnerships, event sponsorships, exclusive content, and creative collaborations with musicians, Journeys has become more than just a retailer, but a universal part of teen and youth culture. The in-store Journeys experience features an energetic environment, friendly, passionate staff, and an inclusive atmosphere where self-expression is not just accepted – but encouraged and embraced. Journeys is an attitude you can wear.

Journeys is always looking for great people to join our team!

• Rapid promotion opportunities for top performers - we promote from within
• You get to work in a fun environment with the coolest people around
• We conduct business with integrity and passion
• Excellent benefits and employee discount
• Compensation includes base pay, sales commission, and bonus potential*

JOB SUMMARY

To assist Store Manager and Manager In Training with recruiting, hiring, training, and managing store personnel to achieve store and personal sales goals, control expenses, and to protect company assets.

ESSENTIAL JOB FUNCTIONS

• Meet and exceed store and personal sales goals and standards of performance
• Assist in recruiting and hiring of high caliber employees with in-store needs
• Assist in training and developing a successful sales team
• Provide feedback, coaching, and accountability to all employees by enforcing all company policies and practices
• Ensure that all company initiatives are properly implemented and to the standard of the company direction
• Recognize talented staff and develop them for growth within the company
• Supervise and manage all aspects of daily store operations in Store Manager and Manager In Training’s absence
• Supervise and manage all aspects of Loss Prevention practices in Store Manager and Manager In Training’s absence
• Effectively communicate all store needs to Store Manager and Manager In Training
• Resolve customer issues effectively
• Provide a fun, full service experience to all customers
• Understand the Journeys culture and demonstrate it to the team
• Excellent interpersonal and customer service skills
• Desire to succeed in fast-paced retail environment
• Willingness to learn
• Completion of all training programs leading up to Co-Manager position or equivalent training
• Ability to work 45 hours per week
• Ability to work night and weekend shifts
• Ability to climb, reach, bend, and lift up to 50 pounds
• Stand for long periods of time
• Must be at least 18 years of age*

*Age requirements for full-time employment may vary based on state

*The pay rate, commission, and bonus structure varies per job title, county, city, state or province. Benefits offered may include medical, vision, and dental insurance, a vacation package, and community service hours but may also vary by state, province, or territory.

PRE-APPLICATION DISCLOSURES

Equal employment opportunity is provided to all employees and applicants for employment without regard to race, color, sex, religion, national origin, age, veteran status, pregnancy, childbirth, or related medical condition, physical or mental disability of otherwise qualified individuals, medical condition, genetic information, sexual orientation, citizenship, marital or registered domestic/civil union partner status, gender identity and/or expression, or any other factor that the law protects from employment discrimination.

All employment decisions are based on business needs, job requirements and individual qualifications. This policy applies to all terms and conditions of employment, including, but not limited to, recruitment and hiring, placement, promotion, termination, reductions in force, recall, transfer, leaves of absence, compensation and training. Any applicant or employee who needs a reasonable accommodation to apply for employment or to perform the essential functions of his or her job should email [e-mail] or call [phone].

UG0013 - Underground Mall St. Matthews #1785
Louisville, KY 40207

SHOULD YOU HAVE A NEED, GENESCO WILL PROVIDE A REASONABLE ACCOMMODATION WITHIN A TIMELY MANNER TO COMPLETE THE APPLICATION UPON REQUEST.