Assistant Store Manager

Staples Stores; Largo (FL); On-site; USD 45,000 - 60,000; Full time

Job summary

A leading company in retail office equipment is seeking an Assistant Store Manager to drive sales and customer engagement. The role involves developing a high-performing team and ensuring operational excellence while fostering a positive store culture. Candidates should have 2+ years of retail management experience and strong communication skills.

Qualifications

• 2+ years managing a sales team in retail or services.
• Experience coaching teams in customer-centric environments.
• Ability to analyze results and develop growth plans.

Responsibilities

• Drive sales, services, and customer engagement in the store.
• Develop a high-performing team focused on delivering an exceptional store experience.
• Ensure store culture embodies Staples values and community commitment.

Skills

Customer engagement

Coaching

Communication

Conflict management

Adaptability

Job description

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Job Responsibilities

1. Drive sales, services, and customer engagement in the store, ensuring readiness for business.
2. Establish customer relationships to build loyalty and provide total solutions to meet customer needs.
3. Guide your team to be positive, inclusive, and collaborative while helping customers achieve their goals.
4. Provide strong leadership in community, customer service, sales, and team development.
5. Ensure store culture embodies Staples values and community commitment.
6. Develop a high-performing team focused on delivering an exceptional store experience.
7. Develop team through coaching, training, and role playing.
8. Achieve sales, service goals, profit margins, and store operational execution.
9. Establish sales readiness routines and manage merchandising opportunities.
10. Assist with operational tasks and act as the Floor Leader, sharing responsibility for store operations and cost control.
11. Champion company initiatives, being adaptable to change.

Essential Skills and Experience

• 2+ years managing a sales team in retail or services.
• Experience coaching teams in customer-centric, solutions-based environments.
• Ability to engage and understand customer needs.
• Strong communication, organization, planning skills, and adaptability.
• Ability to analyze results and develop growth plans.
• Conflict management skills.
• Integrity in handling customer and business information.
• Ability to work in a high-paced, sometimes stressful environment.
• Physical ability to lift/move 10-50 pounds, climb ladders, and stand/walk continuously.

Preferred Skills and Experience

• Experience using financial metrics to track sales and drive profitability.
• Community networking and engagement skills.

Additional Information

Staples does not sponsor work visas for this position.

Job Details

• Seniority level: Mid-Senior level
• Employment type: Full-time
• Job function: Sales and Business Development
• Industries: Retail Office Equipment

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