Assistant Store Manager

Natural Grocers by Vitamin Cottage; Lakewood (CO); On-site; USD 62,000; Full time

Job summary

A leading company in the natural foods industry seeks an Assistant Store Manager to support store operations and ensure excellent customer service. The role involves training staff, managing inventory, and achieving sales targets while fostering a positive work environment. Candidates should have management experience and strong organizational skills. This position offers a comprehensive benefits package and opportunities for career development.

Benefits

Health Insurance

Paid Time Off

Employee Discounts

Career Development

Qualifications

• 1-2 years management experience in grocery/retail; natural foods industry a plus.
• Ability to manage changing priorities and obtain necessary certifications.

Responsibilities

• Greet and serve customers according to company standards.
• Train staff on customer service and ensure compliance with food safety certifications.
• Achieve store and department sales targets.

Skills

Customer Service

Communication

Organizational

Education

High school diploma or GED

Tools

MS Word

Excel

Outlook

Job description

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The Assistant Store Manager is the second in command and is responsible for the successful operation and profitability of the store, including training, directing, and monitoring all department staff.

Salary: USD $62,000.00/Yr.

Overview

The Assistant Store Manager supports the Store Manager in all aspects of store management, ensuring excellent customer service, staff training, and operational efficiency. Applications are accepted until 05/22/2025, with potential updates if the hiring timeline extends.

Responsibilities

1. Greet and serve customers according to company standards.
2. Provide professional leadership and ensure staff accountability.
3. Handle customer complaints appropriately.
4. Maintain an inviting, shoppable store with in-stock products.
5. Manage special orders, phone standards, and assist customers on the sales floor.
6. Train staff on customer service and ensure compliance with food safety certifications.
7. Achieve store and department sales targets, monitor product mix, and manage inventory.
8. Assist in hiring, training, scheduling, and evaluating staff performance.
9. Ensure safety guidelines are followed and store paperwork is completed timely.
10. Support store operations, including opening/closing, reporting, and handling disruptions.
11. Work a flexible schedule, including evenings and weekends, approximately 45 hours per week.
12. Lead by example, setting standards of excellence and professional demeanor.

Qualifications

• High school diploma or GED; 1-2 years management experience in grocery/retail; natural foods industry a plus.
• Ability to manage changing priorities and obtain necessary certifications.
• Proficiency in MS Word, Excel, Outlook; cashier trained.
• Strong organizational, customer service, and communication skills.

Benefits

Includes health insurance, paid time off, employee discounts, career development, and more, with additional benefits for full-time employees.

Diversity & Inclusion

Committed to diversity and inclusion, fostering an environment where all individuals are valued and empowered.

Physical & Environmental Demands

Physical ability to lift, push, pull, and stand; environmental exposure to noise, dust, and varying weather conditions.