Assistant Store Manager

Guess?, LLC.; Jackson (NJ); On-site; USD 22,000 - 28,000; Full time

Job summary

GUESS Factory is seeking an Assistant Manager to oversee the customer experience, mentor staff, and maintain store standards on the selling floor and stockroom. This role reports to the Store Manager and supports management with all sales and stock activities.

You will train associates, lead by example on product knowledge and visual merchandising, and drive profitability while ensuring policy compliance and effective loss prevention.

Qualifications

• Minimum two years of experience driving sales and leading a team.
• Experience training and developing staff with coaching and feedback.
• Proficient in PC use and basic report analysis.
• High school education or equivalent preferred.

Responsibilities

• Oversee customer experience and ensure service standards are met.
• Train and develop store staff; lead by example on selling floor.
• Meet or exceed store profitability through sales and payroll management.
• Ensure adherence to company policies and procedures.
• Perform additional duties as assigned by supervisor.

Skills

Sales Leadership

Coaching

Customer Service

Team Training

Communication

Education

High School Diploma or Equivalent

Tools

POS Systems

Microsoft Excel

Job description

Position Overview

Job Description

The Assistant Manager is responsible for overseeing the customer experience, training and development of the store staff, leading by example on the selling floor, and maintaining the store standards on the selling floor and stockroom.

Reports To: Store Manager

Supervises: Assists management with all sales associates, desk associates, and stock associates

Essential Functions

People Development

• Training Completion: Ensure all associates complete training per company guidelines.
• Leadership by Example: Lead by example by training, developing, and providing ongoing feedback and coaching on product knowledge, selling skills, visual merchandising, and delivering the customer experience.

Customer Experience

• Customer Service: Ensure an excellent level of customer service is a priority at all times by consistently executing and achieving the Customer Experience through regular assessment, coaching, and follow-up with the team.
• Visual Merchandising: Maintain all visual merchandising standards, directives, promotions, and ensure overall cleanliness and organization of the sales floor and stockroom.

Drive Sales & Profitability

• Sales Goals: Meet or exceed profitability expectations for the store in sales, payroll, shrink, and conversion.

Operational Effectiveness

• Payroll Management: Meet all payroll expectations.
• Loss Prevention: Control company assets by meeting all loss prevention measures.
• Policy Compliance: Execute and comply with all company policies and procedures.

Additional Responsibilities

• Decision Making: Use sound judgment when making decisions.
• Communication: Maintain excellent communication skills.
• Integrity & Respect: Act with integrity and respect.
• Adaptability: Adapt to changes required by the business.
• Multitasking: Ability to handle multiple tasks simultaneously.
• Additional Duties: Assume and complete other duties as assigned by the supervisor.

Job Requirements

• Minimum two years of experience with a proven track record for driving sales and profit results, and training and developing a team of individuals.
• Proficiency in personal computer use and detailed report analysis.
• High school education or equivalent preferred.
• Ability to perform heavy lifting in excess of 30 pounds.
• Ability to stand for a minimum of eight hours during scheduled shifts.

Brand

GUESS Factory

Store

3194

Store Address

537 Monmouth Road, Suite 328 - Jackson, NJ 08527

Salary Minimum

$15.92

Salary Maximum

$20.00