Assistant Store Manager

CJ OLIVE YOUNG USA; Irvine (CA); On-site; USD 71,000 - 85,000; Full time

Benefits offered by this job

401(k) with company match

Employee discount program

Lifestyle allowance

Mobile phone plan reimbursement

Paid time off

Paid sick leave

Comprehensive health/dental/vision

Job summary

CJ OLIVE YOUNG USA is bringing South Korea’s No. 1 beauty retailer to the U.S. with the Assistant Store Manager role in Irvine. You will lead by example on the sales floor, develop your team, and ensure operational excellence while driving seasonal promotions and business initiatives.

You will coach staff, manage daily operations, and deliver an exceptional in-store experience, contributing to a high-performing team and profitability.

Qualifications

• 2+ years of retail, beauty, or customer-facing experience with leadership responsibilities.
• Proven track record in driving sales and delivering exceptional service.
• Experience with scheduling, attendance, payroll coordination, and coaching.

Responsibilities

• Lead store operations and staff to align with OLIVE YOUNG standards.
• Coach and develop team; provide regular feedback and training.
• Drive sales through promotions, omnichannel initiatives, and KPI tracking.
• Manage floor, stock, cash handling, and safety/compliance tasks.
• Oversee staffing, scheduling, and labor law adherence.
• Act as Manager on Duty when required; ensure smooth opening/closing procedures.

Skills

Leadership

Retail experience

Coaching

Scheduling

Customer service

Communication

Store operations

Job description

Base Salary Range: $71,000-$85,000 annually

Additional Compensation: Eligible to participate in a discretionary, performance-based incentive program. Incentive payments are not guaranteed.

Benefits: 401(k) with Company Match, Employee Discount Program, Lifestyle Allowance, Mobile Phone Plan Reimbursement, Paid Time Off, Paid Sick Leave, Comprehensive Health/Dental/Vision Insurance, and more.

The actual base salary will be based on various factors, such as a candidate’s experience, qualifications, skills, competencies, and proficiency for the role.

About Us

OLIVE YOUNG is South Korea's No. 1 beauty and lifestyle retailer, leading the industry since opening the nation’s first OLIVE YOUNG store in 1999. With more than 1,380 stores and a global reach across 150 countries, we continue to grow as a global lifestyle platform.

Discovery is at the heart of everything we do. We spot what’s trending and curate what matters -trends you anticipate, routines that feel like you, and finds you can’t get anywhere else. Every item earns its place in our stores to keep beauty fresh and uplifting.

We believe beauty is about celebrating what makes you unique. No more chasing perfection—it’s about feeling alive in your own skin. If you are passionately curious and welcome what’s next, you are welcome at OLIVE YOUNG.

About the Role

As an OLIVE YOUNG Assistant Store Manager, you lead by example, inspiring customers on their healthy beauty journey while building and developing your team to successfully deliver the OLIVE YOUNG brand to the U.S. retail market for the very first time. You are a key leader on the sales floor and a trusted partner to the Store Manager -driving daily operations, managing the team, and ensuring operational excellence.

Beyond daily operations, you play a strategic role in driving sales performance by leveraging insights and analysis to plan and execute seasonal promotions and business initiatives. You are passionate about developing your team’s skills and supporting their career growth, and you provide regular coaching, feedback, and guidance to build confidence and capability. Through effective team management and proactive leadership, you create an inclusive, high-performing environment that consistently delivers results and brings OLIVE YOUNG’s mission to life.

What You'll Do

The following duties are considered essential functions of the role, including but not limited to the responsibilities outlined below.

• Sales Strategy Execution: Drive sales execution on the floor by coaching daily selling behaviors, facilitating promotions, overseeing LSM (store self-promotion), and leading omnichannel initiatives through real-time feedback.
• Performance & KPI Analysis: Track sales and operational trends to meet profit targets, proactively identify risks and opportunities, and partner with the Store Manager to implement tactical adjustments.
• Inventory Operations Management: Manage end-to-end inventory operations, including automatic replenishment reviews, order accuracy audits, tester management, resolution of misdeliveries and damaged goods, and maintenance of accurate stock flow and organized stockroom standards.
• Inventory Management: Protect store profitability by managing out-of-stock responses, clearance execution, product disposal, SHD, and stagnant inventory while investigating inventory discrepancies.
• Customer Experience Elevation: Facilitate a high-quality in-store journey by overseeing sales consultations, transactions, returns, and omnichannel services while resolving customer inquiries and escalations with professionalism.
• Floor Oversight: Oversee sales floor and back-of-house execution to ensure consistent standards across merchandising, cleanliness, signage, tester hygiene, and the delivery of in-store services and events, such as skin and scalp scan services.
• Manager on Duty: Supervise and lead store-level Senior Advisors, Advisors, and Crew to align daily priorities with company standards. Serve as a keyholder and manager on duty in the Store Manager’s absence, overseeing store opening and closing procedures, POS operations, and cash-handling controls in accordance with company standards.
• Cash Management: Manage cash-handling processes, including opening and closing cash tasks, organizing deposits, maintaining adequate change, initiating safe deposits when required, and conducting formal investigations into cash variances or losses, escalating findings as appropriate.
• Safety & Compliance: Oversee store safety and facility compliance by conducting inspections, reporting system or facility issues, following emergency response procedures, and adhering to company policies, safety standards, and loss prevention practices.
• Staffing: Lead store staffing and workforce operations by managing scheduling, attendance tracking, payroll coordination, onboarding, and staffing coverage to meet daily business needs. Enforce time and attendance policies, including those related to scheduling, shift coverage, and strict adherence to labor laws.
• Coaching: Cultivate team growth through on-the-job training, performance coaching, recognition, and skills development while supporting the completion and documentation of required training. Handle employee relations matters professionally and confidentially in partnership with the Store Manager.

Team & Culture

• Cultivate the Brand Environment: Foster an environment that reflects the OLIVE YOUNG brand -energetic, fun, and built on trust, respect, and continuous improvement.
• Champion Store Culture: Promote a strong store culture by leading engagement initiatives, clearly communicating company direction at the team and unit levels, and conducting structured employee check-ins and performance interviews to maintain high morale.
• Strengthen Organizational Alignment: Partner with HQ and leadership teams to build an inclusive, high-performing, and aligned store environment.
• Drive Knowledge Leadership: Commit to continuous professional development regarding product innovations, trends, and techniques, and actively mentor the team by sharing industry expertise to fuel collective growth.
• Uphold Professional Integrity: Safeguard sensitive and confidential information with the highest level of integrity, ensuring that every interaction—whether with customers, staff, or the community—reflects OLIVE YOUNG's core values of curiosity, inclusivity, and empowerment.

Requirements & Qualifications

• 2+ years of retail, beauty, or customer-facing experience, including leadership or supervisory responsibilities.
• Demonstrated leadership capability with the ability to coach, motivate, and support team development.
• Proven track record of contributing to sales performance and delivering exceptional customer service.
• Strong sense of ownership, with the ability to remain self-directed, results-oriented, and effective both independently and as part of a team.
• Experience with scheduling, time and attendance management, and performance feedback processes.
• Excellent communication, problem-solving, and organizational skills.
• Comfortable using technology such as POS systems, scheduling tools, and tablets to perform store operations and reporting.
• Availability to work a flexible schedule, including days, evenings, weekends, and holidays as needed.
• Ability to stand, bend, walk, and move for extended periods, climb ladders, and perform physical tasks required to support store operations. This role requires the ability to regularly lift up to 25 pounds and occasionally lift up to 50 pounds.
• Preferred: Familiarity with basic employee relations matters.
• Preferred: Bilingual in Korean and/or Spanish.

Why You'll Love Working Here

• Competitive compensation and opportunities for advancement into diverse leadership roles.
• Comprehensive training and ongoing development to strengthen leadership and retail management skills.
• A collaborative, inclusive work environment that celebrates passion, creativity, and growth.
• The opportunity to be part of the team making history by bringing South Korea’s No. 1 beauty retailer to the U.S.

Additional Information

• Employment decisions will be made in compliance with applicable federal, state, and local fair chance hiring laws, including the California Fair Chance Act and the Los Angeles Fair Chance Initiative for Hiring.
• Depending on operational or business needs, this role may involve occasional transfers to other store locations, including locations outside the employee’s primary county.
• Working hours are subject to change based on business or operational needs, and the Company may request that employees work during specific time periods as required.
• OLIVE YOUNG USA participates in the federal E-Verify program to confirm the identity and employment authorization of all newly hired employees. Learn more about employee rights and responsibilities under E-Verify, including the E-Verify Participation Notice and Right to Work Notice: Link

Equal Employment Opportunity Statement

CJ OLIVE YOUNG USA, Inc. is an equal opportunity employer committed to creating an inclusive environment for all employees. We believe in hiring with empathy and strive to build a diverse workforce that reflects our community. We do not discriminate based on race, religion, color, national origin, gender, gender identity or expression, sexual orientation, age, genetic information, marital status, veteran status, disability status, or any other characteristic protected by law. All qualified applicants are encouraged to apply and will receive consideration without regard to these factors.