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Assistant Store Manager

SEPHORA

Fresno (CA)

On-site

USD 40,000 - 70,000

Full time

4 days ago
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Job summary

An established industry player in the beauty sector is seeking an Assistant Store Manager to support store operations and drive sales. This role involves leading a dedicated team, ensuring exceptional client service, and implementing strategies to enhance profitability. The ideal candidate will possess strong leadership and organizational skills, with a proven track record in retail management. Join a company that values its people and offers a dynamic environment where you can inspire and develop talent while delivering an outstanding shopping experience.

Benefits

Medical Insurance
Vision Insurance
401(k)
Paid Maternity Leave
Paid Paternity Leave
Disability Insurance

Qualifications

  • 5+ years of experience in a retail management role.
  • Proven success in managing high volume retail settings.

Responsibilities

  • Support daily store operations and ensure client satisfaction.
  • Lead and motivate a team to meet sales targets.

Skills

Leadership Skills
Client Management
Organizational Skills
Communication Skills
Time Management

Education

High School Diploma
Bachelor's Degree (preferred)

Job description

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Assistant Store Manager: Riverpark, Fresno, CA

About the Company:

At Sephora, our people are the driving force behind our success. We believe that the best way to bring top-notch beauty products, services, tools, and experiences to our clients is by finding, training, and engaging the absolute best talent in the industry. Our teams invest heavily in our talent, both at our corporate headquarters and in Sephora stores. We strongly believe (and our actions prove it!) that our people are our best asset, and we work every day to arm them with the knowledge and tools not just to get the job done, but to feel inspired and fearless while doing it.

About the Role:

As an Assistant Store Manager, you will be responsible for supporting the Store Manager in overseeing the entire store operations, ensuring a high level of client service, and driving sales. You will assist in leading a team of dedicated associates, fostering a positive work environment that encourages growth and development.

Responsibilities:

  • Support Store Operations and Sales
  • Assist the Store Manager in overseeing daily store operations, ensuring a smooth and efficient team and client experience
  • Help develop and implement strategies to drive store sales and increase profitability
  • Assist in coordinating and overseeing sales and profitability, performance, service, and operation
  • Lead, coach, and motivate a team of associates to meet or exceed sales targets
  • Conduct performance appraisals, manage employee development, and provide ongoing feedback
  • Support the leadership team, ensuring effective collaboration and achievement of store goals
  • Ensure high levels of client satisfaction through excellent service
  • Handle client complaints and provide appropriate solutions
  • Support client loyalty programs and services to ensure client loyalty and engagement
  • Maintain outstanding store condition and visual merchandising standards
  • Ensure compliance with company policies and procedures to maintain a safe and efficient work environment
  • Uphold Sephora brand excellence in-store, ensuring a consistent and high-quality client experience
  • Assist in managing inventory levels to ensure product availability
  • Support the Store Manager in allocating resources and handling staffing, ensuring optimal productivity and performance

Qualifications/Experience:

Proven successful experience as a retail assistant manager or lower volume store manager (less than $5M)

+5 years of experience managing a high volume, complex retail setting (+$8M)

Strong leadership skills and business acumen

Client management and loyalty skills

Strong organizational and time management skills

Excellent communication and interpersonal skills; high emotional intelligence

A knack for attracting, identifying, growing, and inspiring employees.

Seniority level
  • Mid-Senior level
Employment type
  • Full-time
Job function
  • Management, Customer Service, and Sales
Industries
  • Retail Apparel and Fashion, Retail

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Inferred from the description for this job

Medical insurance, Vision insurance, 401(k), Paid maternity leave, Paid paternity leave, Disability insurance

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