Assistant Store Manager

Guess?, LLC.; El Paso (TX); On-site; USD 42,000 - 54,000; Full time

Job summary

GUESS is seeking an Assistant Manager in El Paso, TX to oversee customer experience and staff development at the Gateway Blvd store. You will train associates, maintain store standards on the floor and in the stockroom, and lead by example while driving sales and profitability.

The role requires coaching on product knowledge, visual merchandising, and delivering excellent customer service, with emphasis on teamwork and adaptability to store needs.

Qualifications

• Minimum two years of experience driving sales and developing a team.
• Proficiency in personal computer use and detailed report analysis.
• High school education or equivalent preferred.

Responsibilities

• Oversee customer experience and maintain store standards on selling floor and stockroom.
• Train and develop store staff; provide ongoing feedback and coaching on product knowledge, selling skills, and visual merchandising.
• Lead by example on the selling floor and help achieve store profitability goals.
• Support payroll, shrink control, and loss prevention measures; ensure policy compliance.

Skills

Sales leadership

Customer service

Training & coaching

Visual merchandising

Leadership by example

Education

High school diploma or equivalent

Tools

Personal computer skills

Job description

Position Overview

Job Description

The Assistant Manager is responsible for overseeing the customer experience, training and development of the store staff, leading by example on the selling floor, and maintaining the store standards on the selling floor and stockroom.

Reports To

Store Manager

Supervises

Assists management with all sales associates, desk associates, and stock associates

Essential Functions

People Development

• Training Completion: Ensure all associates complete training per company guidelines.
• Leadership by Example: Lead by example by training, developing, and providing ongoing feedback and coaching on product knowledge, selling skills, visual merchandising, and delivering the customer experience.

Customer Experience

• Customer Service: Ensure an excellent level of customer service is a priority at all times by consistently executing and achieving the Customer Experience through regular assessment, coaching, and follow-up with the team.
• Visual Merchandising: Maintain all visual merchandising standards, directives, promotions, and ensure overall cleanliness and organization of the sales floor and stockroom.

Drive Sales & Profitability

• Sales Goals: Meet or exceed profitability expectations for the store in sales, payroll, shrink, and conversion.

Operational Effectiveness

• Payroll Management: Meet all payroll expectations.
• Loss Prevention: Control company assets by meeting all loss prevention measures.
• Policy Compliance: Execute and comply with all company policies and procedures.

Additional Responsibilities

• Decision Making: Use sound judgment when making decisions.
• Communication: Maintain excellent communication skills.
• Integrity & Respect: Act with integrity and respect.
• Adaptability: Adapt to changes required by the business.
• Multitasking: Ability to handle multiple tasks simultaneously.
• Additional Duties: Assume and complete other duties as assigned by the supervisor.

Job Requirements

• Minimum two years of experience with a proven track record for driving sales and profit results, and training and developing a team of individuals.
• Proficiency in personal computer use and detailed report analysis.
• High school education or equivalent preferred.
• Ability to perform heavy lifting in excess of 30 pounds.
• Ability to stand for a minimum of eight hours during scheduled shifts.

Brand

GUESS

Store

5517

Store Address

8401 Gateway Boulevard West, Suite B06a - El Paso, TX 79925