Assistant Store Manager

Orchestrate Hospitality; Des Moines (IA); On-site; USD 47,000 - 52,000; Full time

Job summary

Gateway Market is seeking an Assistant Store Manager to join their Des Moines team. The right candidate will coach staff, foster teamwork, and uphold exceptional customer service for both customers and colleagues.

Responsibilities include scheduling, supervising store operations, training staff on policies, and ensuring safety and policy compliance. A clean driving record and flexible hours are required; prior restaurant/hospitality management is preferred.

Qualifications

• Coaching leadership style with focus on excellent customer service (external and internal).
• Ability to lead, motivate and train staff to achieve store goals.
• Strong people management and problem-solving skills.

Responsibilities

• Plan, prepare, and adjust work schedules; assign duties; follow up on tasks.
• Supervise store activities and facilitate seamless operations.
• Train staff on store policies and safety procedures; enforce compliance.

Skills

Coaching leadership

Customer service

Team leadership

Problem solving

Job description

Gateway Market is looking to add an Assistant Store Manager to their great team!

The right candidate maintains a positive attitude; creates an atmosphere of friendliness and fun through teamwork.

• Looking for a coaching leadership style able to exemplify excellent customer service (external and internal) and passion
• Perform as a leader and role model and maintains positive employee relations and morale - Plan, prepare, and adjust work schedules and assign employees to specific duties and follows up to ensure tasks are properly completed.
• Supervise and coordinate activities of employees in all areas of the store or performs the work necessary to facilitate seamless operations.
• Trains and enforces safety procedures to provide a safe and healthy work environment for employees and customers -Order & inventory merchandise as assigned
• Complete & submit paperwork & reports as needed
• Train staff in store policies, department procedures, and job duties.
• Ensure compliance of employees with handbook and other policies.
• Confer and coach employees and assist in problem solving.
• Maintain strict adherence to policies related to personal hygiene and dress.
• Able to remain composed in pressure situations and to shift priorities often & effortlessly.
• Previous restaurant/hospitality management preferred, retail and/or grocery management are also desirable.
• Clean driving record required.

Must be available for flexible scheduling based on store needs

This position pays $47,000 - $52,000 DOE.