Assistant Store Manager - Boston

JOE & THE JUICE; Boston (MA); On-site; USD 28,413 - 40,467; Full time

Benefits offered by this job

Discounts and special offers

Medical, dental, and vision insurance

401(k) program

Paid vacation, sick leave, and holidays

Leadership training and educational support

Job summary

JOE & THE JUICE is looking for an Assistant Store Manager in Boston, MA. You will assist the Store Manager in daily operations, ensuring high guest satisfaction and performance. Your role includes guiding team members, maintaining compliance with health standards, and supporting inventory processes.

The ideal candidate will have at least 1 year of leadership experience. We offer competitive hourly pay of $25 plus tips, along with benefits such as medical insurance, a 401(k) program, and opportunities for personal development.

Qualifications

• At least 1 year in a leadership role overseeing daily operations.
• Strong interpersonal skills for team management and conflict resolution.
• Ambitious with a desire to grow in a management career.

Responsibilities

• Assist Store Manager with daily operations and team guidance.
• Champion guest-first mindset to enhance customer experience.
• Support stock handling, inventory optimization, and financial metrics.

Skills

Leadership

Communication

Conflict resolution

Team collaboration

Job description

Job Summary

As an Assistant Store Manager, you are responsible for assisting the Store Manager in the daily operation of the store, ensuring the highest performance possible in all areas within the operation. Jointly you will be responsible for adhering to market‑specific legal requirements, company policies, cleaning, and compliance structures. You are expected to have a full overview of the store and lead your team members when your Store Manager is not present ensuring efficient workflows, great guest experiences, and high‑quality products.

Your overall success in this position depends on the degree to which all operational conceptual in‑store requirements are followed in order to deliver best‑in‑class guest experiences turning regular customers into beloved returning guests.

Value-Based Leadership

• Support the Store Manager in leading team members in alignment with the company Manifest and operational principles
• Provide guidance and support to team members to ensure a positive and high‑performing store culture
• Demonstrate leadership integrity by aligning actions, decisions, and behaviors with company principles

Employee Engagement & Development

• Support the Store Manager in developing and motivating team members through ongoing coaching and in‑store training
• Support initiatives that maintain and improve the store’s employee engagement levels
• Encourage open communication and contribute to a collaborative team environment

Guest Experience

• Champion a guest‑first mindset in all store activities
• Build and maintain strong guest relationships within the local community in alignment with brand behavior principles
• Contribute to increasing overall guest satisfaction and loyalty

Operational Excellence & Compliance

• Help maintain a safe, secure, and healthy work environment
• Enforce hygiene, cleaning, health, and safety standards in accordance with company guidelines
• Ensure brand standards and local regulatory requirements are consistently upheld

Stock & Inventory Support

• Assist in stock handling processes, including inventory counts and ordering
• Support inventory optimization to ensure cost of goods sold (COGS) remains within defined monthly targets

Performance & Financial Contribution

• Support initiatives to drive sales growth and optimize store profitability
• Assist in achieving company‑defined financial and non‑financial KPIs
• Monitor performance metrics and Escalate opportunities or risks to the Store Manager as needed

Qualifications

• At least 1 year of experience in a leadership position with responsibility for team supervision, daily operations, and opening/closing procedures
• Strong interpersonal and communication skills, with the ability to build trust, resolve conflicts, and foster a collaborative team culture
• Demonstrates a strong ambition to grow into a people‑focused leader and build a long‑term career in management

Benefits and Perks

• Experience our brand firsthand with exclusive discounts and special offers available only to employees
• Access competitive medical, dental, and vision insurance plans designed to support your overall well‑being
• Invest in your future with our 401(k) program
• Recharge and reset with paid vacation, sick leave, and holidays so you can bring your best self to work
• Grow your career with structured leadership training, educational support, and development programs designed to help you reach your full potential
• Compensation: $25 hourly plus tips

Notice of Non‑Discrimination Policy

Joe & the Juice is proud to be an equal opportunity employer. We’re committed to building a team that represents a variety of backgrounds, perspectives, and skills. We welcome all qualified applicants—no matter your race, gender, age, religion, sexual orientation, or background.