Assistant Store Manager

Suitsupply; Central (LA); On-site; USD 42,000 - 64,000; Full time

Benefits offered by this job

Clothing allowance

Employee discount

Top-tier training program

Travel opportunities

Job summary

Suitsupply in the United States is seeking an Assistant Store Manager who will support the Store Manager to drive sales, deliver exceptional service, and maintain brand standards. You will coach a professional team, ensure visual merchandising, and collaborate with store support units to maximize performance.

This role offers a competitive salary, a lucrative bonus structure, a clothing allowance, generous employee discounts, and opportunities to travel to other stores and abroad as the business

Qualifications

• Experience in management, sales, hospitality, and/or service.
• Exceptional customer service and clienteling skills.
• Strong leadership and coaching abilities.
• Excellent verbal and written communication.
• Flexible schedule, including nights, weekends, and holidays.

Responsibilities

• Lead and develop a professional store team to achieve goals and improve objectives.
• Collaborate with training teams to develop a gold standard team.
• Set weekly/monthly objectives for the team.
• Ensure professional appearance and highest level of customer service.
• Ensure merchandise is displayed per visual guidelines.
• Collaborate with store support departments to optimize resources.
• Align with HR on policies and development planning for the team.
• Perform other duties assigned by Store Manager.

Skills

Leadership

Customer service

Sales

Communication

Flexible schedule

Job description

You are an independent professional, with a high level of responsibility and identifying and solving problems is something that comes naturally to you. As an Assistant Store Manager, you will support the Store Manager to achieve sales and service targets; maintaining best practices and identifying areas of improvements for store operations and other factors that contribute to providing an excellent experience for our customers and team members alike.

What you will do:

• Support the Store Manager to lead and develop a professional store team to achieve company goals and incrementally improve individual objectives
• Collaborate with training teams to effectively to develop a gold standard team
• Establish weekly/monthly objectives for the team
• Ensure that all employees present professionally according to company policies and practice highest level of customer service to achieve maximum sales and radically personal experience
• Ensure that all merchandise is properly and attractively displayed as per visual guidelines
• Collaborate with store support departments to effectively utilize company resources
• Align with Human Resources on company policies, procedures and development planning for store team
• Performing other duties assigned by Store Manager

Who you are:

• Previous experience in management, sales, hospitality, and/or service
• Exceptional customer service/clienteling skills
• Strong leadership skills, able to coach/motivate team
• Professional verbal and written communication skills
• Flexible work schedule, including nights, weekends, and holidays

What you will get:

• Competitive salary and a lucrative bonus structure.
• A top-of-the-line training program, unique to the industry
• A clothing allowance for each new season and generous employee discount
• Opportunity to build a career with one of the fastest growing companies in fashion
• Opportunity to travel to other stores and abroad