Assistant Store Manager

Suitsupply-; Los Angeles (CA); On-site; USD 36,000 - 52,000; Full time

Benefits offered by this job

Training program

Clothing allowance

Employee discount

Travel opportunity

Job summary

Suitsupply is seeking an Assistant Store Manager in Los Angeles, CA. You will support the Store Manager to drive sales, service, and store operations, ensuring top-tier customer experiences and adherence to visual standards.

Ideal candidates bring management, sales, hospitality, or service experience, with strong leadership and communication skills. This role offers competitive hourly pay, bonus potential, and opportunities to travel between stores.

Qualifications

• Proven leadership experience in retail or service environments.
• Excellent verbal and written communication skills.
• Strong customer service orientation and problem-solving abilities.

Responsibilities

• Lead and develop a professional store team to meet company goals and improve individual objectives.
• Collaborate with training teams to build a gold standard team.
• Set weekly and monthly objectives for the team.
• Ensure professional appearance and exceptional customer service to maximize sales and create a personalized experience.
• Coordinate with store support departments to optimize company resources.
• Work with Human Resources on policies and development plans for the team.
• Carry out additional duties assigned by the Store Manager.

Skills

Leadership

Communication

Customer service

Job description

Contract type Full-time

Assistant Store Manager

You are an independent professional, with a high level of responsibility and identifying and solving problems is something that comes naturally to you. As an Assistant Store Manager, you will support the Store Manager to achieve sales and service targets; maintaining best practices and identifying areas of improvements for store operations and other factors that contribute to providing an excellent experience for our customers and team members alike

What you will do:

Support Store Manager to lead and develop a professional store team to achieve company goals and incrementally improve individual objectives

Collaborate with training teams to effectively to develop a gold standard team

Establish weekly/monthly objectives for the team

Ensure that all employees present professionally according to company policies and practice highest level of customer service to achieve maximum sales and radically personal experience

Ensure that all merchandise is properly and attractively displayed as per visual guidelines

Collaborate with store support departments to effectively utilize company resources

Align with Human Resources on company policies, procedures and development planning for store team

Performing other duties assigned by Store Manager

Who you are:

Previous experience in management, sales, hospitality, and/or service

Strong leadership skills, able to coach/motivate team

Professional verbal and written communication skills

What you will get:

Competitive salary between $26 - $38 hourly for a full-time contract, plus a lucrative bonus structure

A top-of-the-line training program, unique to the industry

A clothing allowance for each new season and generous employee discount

Opportunity to build a career with one of the fastest growing companies in fashion

Opportunity to travel to other stores and abroad