Assistant Store Manager

NAPA Auto Parts; Brighton (CO); On-site; USD 100,000 - 125,000; Full time

Job summary

A leading company in the automotive sector is seeking an Assistant Store Manager to enhance customer service and drive store growth. This role involves leading a team, managing store operations, and ensuring a superior customer experience. Ideal candidates will have a passion for customer care and the ability to thrive in a fast-paced environment.

Benefits

Health insurance (medical, dental, vision)

Retirement plan (401(k) with match)

Paid time off and holidays

Stock purchase options

Tuition reimbursement

Wellness programs

Qualifications

• Experience or willingness to learn about the automotive aftermarket.
• Ability to thrive in a fast-paced environment.
• Knowledge of inventory management systems.

Responsibilities

• Create a superior customer service experience.
• Lead a successful team and manage store operations.
• Implement operational and marketing programs.

Skills

Customer care

Inventory management

Leadership

Education

High school diploma or equivalent

Technical or trade school courses or degree

Job description

Join to apply for the Assistant Store Manager role at NAPA Auto Parts

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Job Description

Imagine using your automotive or customer service expertise with both wholesale and retail customers daily, serving as a leader to your teammates, and helping NAPA become the dominant parts supplier in the market. If this sounds like you, NAPA is looking for a passionate Assistant Store Manager. This is the right opportunity if you:

Responsibilities

• Create a superior customer service experience to maximize market penetration, store growth, sales, and profitability
• Provide daily leadership and foster a culture of employee engagement
• Partner with teammates to drive store initiatives
• Care about people and profit
• Support learning and career growth within a dynamic team
• Lead a successful team, support the store manager, and manage store operations in a fast-paced environment
• Manage sales, profits, and customer service
• Build, coach, train, and engage the team to deliver excellent customer care and results
• Oversee inventory protection, asset management, safety, and cleanliness of the store and delivery vehicles
• Implement operational and marketing programs, aiming for continuous improvement
• Develop customer relationships, assist with sales questions, and ensure positive experiences both in-store and on the phone

Qualifications

• High school diploma or equivalent; technical or trade school courses or degree preferred
• Experience or willingness to learn about the automotive aftermarket, hobby/DIY, or related fields
• Passion for customer care and building long-term relationships
• Ability to thrive in a fast-paced, complex environment
• Knowledge of inventory management systems
• Ability to lift 60 lbs
• Preferred: Automotive industry background, ASE Certifications, NAPA Know How, experience in retail or automotive service industries

Benefits

• Starting hourly rate of $20.00, with pay progression potential within 12 months
• Health insurance (medical, dental, vision)
• Retirement plan (401(k) with match)
• Paid time off and holidays
• Additional perks including stock purchase, tuition reimbursement, and wellness programs

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