Assistant Store Manager

NAPA Auto Parts; Belmont (NC); On-site; USD 40,000 - 55,000; Full time

Job summary

NAPA Auto Parts is seeking a passionate Assistant Store Manager to lead a team and enhance customer service. This role involves managing store operations, building customer relationships, and fostering a culture of employee engagement. Join a stable, family-oriented company with opportunities for career advancement and development.

Benefits

Excellent health benefits

401K

Opportunities for career advancement

Qualifications

• High school diploma or equivalent required.
• Experience in automotive aftermarket preferred.
• Ability to lift up to 60 lbs.

Responsibilities

• Create a superior customer service experience.
• Lead a successful team and manage store operations.
• Manage inventory and ensure store cleanliness.

Skills

Customer care

Inventory management

Team leadership

Education

High school diploma or equivalent

Technical or trade school courses

Job description

Join to apply for the Assistant Store Manager role at NAPA Auto Parts.

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Job Description

Imagine using your automotive or customer service expertise daily with both wholesale and retail customers, serving as a leader to your teammates, and helping NAPA become the dominant parts supplier in the market. If this sounds like you, NAPA is looking for a passionate Assistant Store Manager. This is the right opportunity if you:

Responsibilities

• Create a superior customer service experience to maximize market penetration, drive store growth, and increase sales and profitability.
• Provide daily leadership and foster a culture of employee engagement.
• Partner with your teammates to drive store initiatives.
• Care about people and profit.
• Support learning and career growth within a dynamic team.
• Lead a successful team, support the store manager, and manage store operations.
• Build, coach, train, and engage the team to deliver excellent customer care and achieve business results.
• Manage inventory, assets, safety, and cleanliness of the store and delivery vehicles.
• Implement operational and marketing programs, aiming for continuous process improvements.
• Develop customer relationships and ensure positive experiences both in-store and over the phone.

Qualifications

• High school diploma or equivalent; technical or trade school courses preferred.
• Experience or willingness to learn about the automotive aftermarket or related fields.
• Passion for customer care and building long-term relationships.
• Ability to thrive in a fast-paced, complex environment.
• Knowledge of inventory management systems.
• Ability to lift up to 60 lbs.
• Bonus qualifications include automotive industry background, ASE certifications, and experience in retail or management roles.

Why NAPA?

• Excellent health benefits and 401K.
• Stable, Fortune 200 company with a family-oriented culture.
• Opportunities for career advancement and ongoing development.

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