Assistant Store Manager

Goodwill Industries of Middle Georgia and the CSRA; Augusta (GA); On-site; USD 32,000 - 52,000; Full time

Job summary

Goodwill Industries of Middle Georgia and the CSRA is seeking a Store Assistant to support the Store Manager in daily operations of a retail store selling new and used merchandise. You will supervise staff, handle cash, manage inventory, and ensure compliance with policies.

The role requires sales and cashier experience, basic accounting knowledge, and a proactive, customer-focused mindset. Availability for days, evenings, and weekends is expected.

Qualifications

• Must have both sales and cashier experience with sufficient knowledge of accounting and bookkeeping procedures to handle daily store operations, paperwork, and accountability.
• Must demonstrate initiative and willingness to work.
• Must have good verbal and written communication skills essential for communicating with subordinates and store customers.

Responsibilities

• Assist the Store Manager in operating the store and in scheduling employees to ensure coverage.
• Supervise store personnel and ensure compliance with agency policies and procedures.
• Instruct/enforce store safety and security procedures.
• Assist customers and engage in personal sales to meet goals.
• Receive and check incoming inventory, returns, stock transfers, and donations, and place stock in selling area.
• Assist in daily administrative functions, cash transactions, bank deposits, and ordering of supplies.
• Maintain store records, analyze sales receipts, and monitor efficiency of store operations.
• Train store personnel per guidelines, policies, and procedures.
• Inform and advise staff professionally and respond to deadlines and management requests.

Skills

Sales experience

Cashier experience

Accounting basics

Education

College education preferred

Job description

Purpose Of Position

To assist the Store Manager in the operation of the store selling new and used merchandise.

Principal Duties And Responsibilities

• Be an instructor in the subject of “work” to all who come to Goodwill for training or job placement assistance. In that, work ethic is more “caught than taught”, you will teach others by your own work ethic and passion for quality.
• To assist the Store Manager in scheduling employees and to supervise store personnel assuring that compliance with agency policies and procedures regarding store operations is in effect.
• Assist the Store Manager to instruct/enforce store safety and security procedures.
• To assist store personnel in selling of merchandise and to also engage in personal sales.
• To receive and check incoming inventory, returns, stock transfers, and donations. To place the stock in the proper area of the store and then place on selling fixture.
• Assure that sales employees use correct sales procedures and methods.
• Assist the Store Manager in performing the daily administrative and clerical functions of store operations, cash transactions, daily bank deposits and ordering of supplies.
• Assist the Store Manager in maintaining store records, reviewing and analyzing sales receipts, and determining efficiency of store operations.
• Assist in the proper training of store personnel per established guidelines, policies, and procedures
• Assist customers and handle any customer complaints.

SKILLS, KNOWLEDGE, AND ABILITIES

• Must have both sales and cashier experience with sufficient knowledge of accounting and bookkeeping procedures to handle daily store operations, paperwork, and accountability.
• Must demonstrate initiative and willingness to work.
• Must have good verbal and written communication skills essential for communicating with subordinates and store customers.

Education

College education preferred; experience may be substituted for education.

Experience

Some retail sales management experience and several years of customer service experience.

Interpersonal Relationships

Must always assist, instruct. and advise store personnel in a professional manner. To inform the Store Manager of significant events. Be responsive to both deadlines and requests from management.

Working Conditions

Work in a retail store selling new and used merchandise. Must be available to work days, evenings, and weekends as scheduled.

Physical Demands

Must be able to lift 50 lbs. Long periods of standing on average of 8 hours per shift are required. Repetitive bending and stooping.