Assistant Store Manager

Goodwill Industries of Middle Georgia and the CSRA; Grovetown (GA); On-site; USD 30,000 - 40,000; Full time

Job summary

Goodwill Industries of Middle Georgia and the CSRA is seeking a candidate to assist the Store Manager in the effective operation of the store selling both new and used merchandise. This position requires the individual to guide employees, handle cashier duties, and ensure customer satisfaction.

The ideal candidate will have retail management experience and a strong ability to communicate effectively with both staff and customers. Candidates must be prepared to work flexible hours including days, evenings, and weekends.

Qualifications

• Experience in retail sales management and customer service.
• Sufficient knowledge of accounting and bookkeeping procedures.
• Ability to assist and advise store personnel professionally.

Responsibilities

• Assist the Store Manager in store operations and staff scheduling.
• Instruct and enforce safety and security procedures.
• Handle customer complaints and engage in personal sales.
• Perform daily administrative tasks and maintain store records.

Skills

Sales experience

Cashier experience

Communication skills

Initiative

Education

College education preferred

Job description

Purpose Of Position

To assist the Store Manager in the operation of the store selling new and used merchandise.

Principal Duties And Responsibilities

• Be an instructor in the subject of “work” to all who come to Goodwill for training or job placement assistance. In that, work ethic is more “caught than taught”, you will teach others by your own work ethic and passion for quality.
• Assist the Store Manager in scheduling employees and supervising store personnel, assuring compliance with agency policies and procedures regarding store operations.
• Assist the Store Manager to instruct/enforce store safety and security procedures.
• Assist store personnel in selling merchandise and also engage in personal sales.
• Receive and check incoming inventory, returns, stock transfers, and donations. Place the stock in the proper area of the store and then on selling fixture.
• Assure that sales employees use correct sales procedures and methods.
• Assist the Store Manager in performing daily administrative and clerical functions: cash transactions, daily bank deposits, ordering of supplies.
• Assist the Store Manager in maintaining store records, reviewing and analyzing sales receipts, and determining efficiency of store operations.
• Assist in proper training of store personnel per established guidelines, policies, and procedures.
• Assist customers and handle any customer complaints.

Qualifications

Skills, Knowledge, and Abilities

• Must have both sales and cashier experience with sufficient knowledge of accounting and bookkeeping procedures to handle daily store operations, paperwork, and accountability.
• Must demonstrate initiative and willingness to work.
• Must have good verbal and written communication skills essential for communicating with subordinates and store customers.

Education

College education preferred; experience may be substituted for education.

Experience

Some retail sales management experience and several years of customer service experience.

Interpersonal Relationships

Must always assist, instruct, and advise store personnel in a professional manner; to inform the Store Manager of significant events; be responsive to both deadlines and requests from management.

Working Conditions

Work in a retail store selling new and used merchandise. Must be available to work days, evenings, and weekends as scheduled.

Physical Demands

Must be able to lift 50 lbs. Long periods of standing on average 8 hours per shift are required. Repetitive bending and stooping.