Assistant Store Manager

Mattress Firm; Arvada (CO); On-site; USD 70,000 - 95,000; Full time

Job summary

An established industry player is seeking an Assistant Store Manager to enhance the customer experience in a vibrant retail environment. This role involves leading a team, coaching associates, and ensuring top-notch service and merchandising standards. With a focus on growth and development, the position offers excellent career opportunities and a supportive work culture. Join a company that values diversity and inclusion, and be part of a team dedicated to helping customers achieve restful sleep through quality products and exceptional service.

Benefits

401(k) with employer matching

Medical, dental, prescription, and vision plans

Employee discounts on sleep products

On-demand pay

Mental health and life resources

Career growth opportunities

Discounts on cell phone products

Discounts on event tickets

Discounts on personal travel

Discounts on electronics and appliances

Qualifications

• Experience in retail management or leadership roles.
• Strong ability to coach and develop team members.

Responsibilities

• Support team development and provide product knowledge.
• Achieve store financial targets through excellent customer service.

Skills

Customer Service

Sales Skills

Team Leadership

Product Knowledge

Education

High School Diploma

Bachelor's Degree (preferred)

Job description

Is your current job a nightmare? Make it a dream job at Mattress Firm!

Join Mattress Firm as an Assistant Store Manager and have the job of your dreams!

The Assistant Store Manager will elevate and enhance the customer's in-store experience by being a trusted sleep authority and offering best-in-class products. They will execute Mattress Firm selling programs and support a seamless omni-channel experience to create a compelling environment that puts the customer at the center. They will serve as a lead in resolving customer-related issues and escalate when necessary. The Assistant Store Manager assists the Senior Store Manager in driving company initiatives and achieving sales performance goals by coaching associates on selling practices and ensuring the execution of in-store merchandising across multiple store units.

Benefits include:

• Excellent career growth opportunities through on-the-job training and development programs
• 401(k) with employer matching
• Mental health and life resources
• Medical, dental, prescription, and vision plans
• Get paid on-demand
• Base pay or uncapped commission
• Employee discounts on Mattress Firm sleep products and accessories

Additional perks may include discounts on:

• Cell phone products and services
• Tickets to events and attractions
• Personal travel
• Electronics and appliance purchases
• Pet insurance plans
• Mortgage loan rates

Job Details:

• Support development of team members by providing technical and product knowledge as a subject matter expert.
• Assist Senior Store Manager with training of store associates.
• Promote a culture of coaching to improve customer experience and selling skills.
• Achieve or exceed store financial targets through effective customer service.
• Ensure store execution of product merchandising, marketing, and POP standards.
• Follow procedures for product transfers to ensure proper inventory documentation.

About Mattress Firm:

We’re no ordinary mattress company. In just over 30 years, Mattress Firm has become America’s most trusted authority on sleep. With more than 2,400 stores nationwide and a team of over 6,000 Sleep Experts, we have helped millions sleep better. We are committed to helping people sleep well to live well and invest in our new team members' growth through comprehensive training and performance bonuses.

DIVERSE CANDIDATES ARE ENCOURAGED TO APPLY

We are an equal employment opportunity employer, committed to a non-discriminatory environment regardless of race, color, religion, sex, national origin, age, disability, veteran status, marital status, sexual orientation, gender identity, or any other protected characteristic. We value diversity, inclusion, respect, integrity, customer focus, and innovation.

Pay Range: $70,000 - $95,000

Don’t fall asleep out there… the sooner we receive your application, the closer you are to your dream career!