Assistant Store Leader: Growth & Coffee Leadership

Gregorys Coffee - GC01 - 327 Park Avenue S; New York (NY); On-site; USD 65,000 - 90,000; Full time

Job summary

Gregorys Coffee is seeking an Assistant Store Leader in New York to lead a team with a hands-on approach and learn how to drive the business with direct support from your District Leader.

As an Assistant Store Leader, you will be a brand ambassador and beacon of culture for both your team and customers, with responsibilities across people development, operations, and financial performance.

Responsibilities

• Create a warm and inclusive environment for your team and your customers
• Work alongside your team to prepare specialty coffee and espresso beverages, including latte art (we'll teach you!)
• Train new team members while validating their ability to confidently uphold brand standards
• Provide ongoing education and development for all team members, to ensure excellent standards for coffee, food, and customer service are consistently upheld
• Adhere to local and state labor laws
• Oversee the store’s coffee & beverage program by conducting quality checks and providing continuous team education to ensure brand standards are consistently executed
• Oversee the store’s food program - including pastries and grab & go - by conducting quality checks and providing continuous team education to ensure brand standards are consistently executed
• Oversee the store’s food safety and cleanliness protocols, ensuring compliance with the Department of Health
• Oversee all cash handling policies, including making deposits
• Role model excellent customer service to build a community of Gregulars within your store
• Learn to manage inventory metrics (COGS) (weekly basis)
• Learn to manage labor metrics and to write strategic schedules
• Make regular bank deposits according to company policy
• Learn to manage turnover metrics by creating a positive employee experience
• Learn to grow the business by creating store action plans to build sales and customer foot traffic
• Learn to create and execute store action plans to continuously improve while solving problems
• Team building exercises and leadership development
• Latte Art "Throw Downs" (spirited competitions)
• Movie nights
• Cuppers Challenge (a "cupping" challenge- not sure what a cupping is? We'll teach you!)
• Internal growth opportunities and mentorship
• We use eVerify to confirm U.S. Employment eligibility.

Job description

Gregorys Coffee is seeking an Assistant Store Leader in New York to lead a team with a hands-on approach and learn how to drive the business with direct support from your District Leader.

As an Assistant Store Leader, you will be a brand ambassador and beacon of culture for both your team and customers, with responsibilities across people development, operations, and financial performance.