Assistant Store Leader: Drive Customer Experience & Growth

Kroger; Nashville (TN); On-site; USD 75,000 - 110,000; Full time

Job summary

Kroger in Nashville is seeking a Store Manager to oversee daily operations and lead a diverse team across departments. You will drive sales, manage budgets, and uphold Kroger’s customer-first standards.

The role emphasizes safety, integrity, and community engagement within a large grocery network. Leaders with prior store or district management experience will coordinate merchandising, labor planning, and departmental collaboration.

Qualifications

• Minimum: High school diploma/GED.
• 1 year of experience as department manager, service manager, or equivalent experience.
• Store manager/district manager or direct manager approval.
• Desired: Retail management experience and staff supervisory experience.

Responsibilities

• Learn the operations of all departments and the duties of store management; share responsibility for store performance in all areas of operation/human resources.
• Demonstrate the company’s core values of respect, honesty, integrity, diversity, inclusion and safety.
• Assist store manager & associates in the achievement of a favorable customer shopping experience & develop associate interest in customer service/relations to enhance Kroger’s best-in-class reputation
• Assist store manager in leading teams in planning, implementing & executing merchandising/operating initiatives
• Assist store manager with developing action plans/communications to associates on Associate Insight survey results
• Work with department heads/store associates to identify store opportunities, develop timely solutions & create action plans to ensure plan implementation
• Role model/demand a highest level of customer service & solve associate/customer issues/concerns
• Manage total store operations in store manager’s absence

Skills

Retail management

Team leadership

Education

High school diploma/GED

Job description

Kroger in Nashville is seeking a Store Manager to oversee daily operations and lead a diverse team across departments. You will drive sales, manage budgets, and uphold Kroger’s customer-first standards.

The role emphasizes safety, integrity, and community engagement within a large grocery network. Leaders with prior store or district management experience will coordinate merchandising, labor planning, and departmental collaboration.